Issue in North West
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- Issue in North West
10-11-2020 10:10 AM
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Just this a.m. my speeds suddenly plummeted from near 10/1 to 3/0.5
I'm on ADSL2+
Anyone else in North West seeing this?
Fixed! Go to the fix.
Re: Issue in North West
10-11-2020 10:50 AM
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@cpcnw I suspect it is more a local issue to you - see my comments below if you require help from the Community
Plusnet staff support, like the phone service, is still severely restricted. If you would like help from the community, a good starting point is to have a look at This post and supply as much detail from it as possible.
It would also be a good idea to carry out a 'Quiet Line Test' - dial 17070 from a (preferably corded) phone and select option 2 - there should be no discernable noise. If there is, report a phone fault first, as without a clear phone connection, your broadband will not perform correctly.
If you reply to this topic with as much detail as possible, there are plenty of experienced members who can advise on possible remedies.
10-11-2020 11:13 AM
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Odd, it's back up now? Several others in area reported slow / bad access and speeds starting late last night.
Wonder if that W10 update was strangling bandwidth?
Re: Issue in North West
10-11-2020 11:25 AM
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More likely Openreach maintenance I would think, or a local network problem, now resolved.
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