Help!!

[#1]

As Follows.

DSL Connection  

Link Information
   

Uptime: 0 days, 0:01:21

DSL Type: ITU-T G.992.5

Bandwidth (Up/Down) [kbps/kbps]: 1,155 / 11,835

Data Transferred (Sent/Received) [kB/kB]: 88.97 / 364.42

Output Power (Up/Down) [dBm]: 12.8 / 0.0

Line Attenuation (Up/Down) [dB]: 22.7 / 41.5

SN Margin (Up/Down) [dB]: 6.4 / 3.1

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / IFTN

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): -

Error Seconds (Local/Remote): 15 / 0

FEC Errors (Up/Down): 0 / 0

CRC Errors (Up/Down): 0 / 96

HEC Errors (Up/Down): 0 / 1,372
jim:quote

[#2]

As I thought
Your internal wiring is the problem
Compare
Bandwidth (Up/Down) [kbps/kbps]: 1,107 / 2,091
with
Bandwidth (Up/Down) [kbps/kbps]: 1,155 / 11,835
Now to try and sort that out unless you can keep using the test socket
I suspect that whoever put in 10 extension sockets made a complete pigs breakfast of it
Can you post a picture of the lower faceplate you removed to show the wiring attached to it

[#3]

That could be a problem we have only just moved into this rented flat which is only 9 years old and all cabling appears to be quite well done, I will try and take some photos tomorrow and attach.
By the way if I used the test socket (in Hall) Which is a long way away from our preferred location why is it that when I carry out a speed test it still remains the same, and will it make a difference if I tested each socket separately?

[#4]

The speed test will remain the same as the Plusnet profile here won't have updated https://portal.plus.net/my.html?action=data_transfer_speed you may find it has changed over night

[#5]

I suspect that your 10 extensions have been STAR wired which is very bad news for ADSL.  Conversion to daisy-chain wiring is a bit tedious but not difficult.
The current synch speed is way over a reasonable expectation for your line.  The error counts need to be watched as a 3dB SNRM might be a bit too low for the line.

[#6]

Thank you Townman.
Unfortunately you lost me there far to technical.
But I will persevere.
Regards

[#7]

I should add that the 2 points I use have one of these fitted:-  Assynia AS-LAPS Analogue Secondary Tailed Line Adaptor, BT Female Socket to RJ45
Don't know if that would make any difference.

[#8]

That isn't a filter - what was connected to it - if it was the router that may be the problem as you shouldn't use one of those with a router even with a filter first as you will be connecting the router to the telephone side of the filter
If it was a non UK phone then it should be OK providing you have a filter between it and the phone socket

[#9]

Yes the two that came with the router.
Thanks

[#10]

If correctly wired (daisy-chained) the wire goes from one extension to the next and on to the next.  At no point should there be more that two wires - one in and one out.
With star wiring, one wire goes to a point from which are run more than one wire to other sockets.

[#11]

Quote from: Oldjim

The speed test will remain the same as the Plusnet profile here won't have updated https://portal.plus.net/my.html?action=data_transfer_speed you may find it has changed over night

It updated at 3.45am this morning. However there was no PPP drop again (I'll add to problem).
@p147
Can you log in to your router and press disconnect, wait 30 seconds and then connect. You should see some better speeds coming through then.

[#12]

:)Just a quick line to thank all for helping me out, All  now  sorted and getting speeds of 9.85mb
Thank You
Paul

[#13]

Paul,
Glad to hear that it's sorted for you - thank you for posting back the good news.
Kevin

[#14]

It is nice to reach a satisfactory result so quickly
That is what the Forums are here for (not just for all the wittering in Chit Chat although you are welcome to join in if you feel so inclined)

[#15]

Good to hear!
And Oldjim