Have changed to new package - anyway to have it in effect today??

[#1]

I have my account restricted due to going over my usage limit (4GB Peak / 50GB Off Peak). I found out I can move to a cheaper package (10GB Peak / Unlimited Off Peak) for less money - I have now done this but have been told I will need to wait 2 weeks until my billing date before getting the restriction lifted. Is there no way to bring this forward as the web is just way too slow now for basic surfing. I am paying the higher rate at the moment so why are Plus net not able to reset my restriction now?

[#2]

Hi there,
It's actually only a week
Either way, I've just pushed through your account change now.

[#3]

James, thank you very much for that - I really appreciate it. Does that mean I won't be running under a restriction now? If so then you are a legend - I couldn't believe I was told I could pay less, get more allowance but still have to wait. Many thanks.

[#4]

Hi Donka,
You shouldn't be.  You might need to reboot you router for the changes to take effect though.

[#5]

It's working fine. Many thanks.