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Have changed to new package - anyway to have it in effect today??
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Have changed to new package - anyway to have it in effect today??
01-07-2009 11:16 AM
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I have my account restricted due to going over my usage limit (4GB Peak / 50GB Off Peak). I found out I can move to a cheaper package (10GB Peak / Unlimited Off Peak) for less money - I have now done this but have been told I will need to wait 2 weeks until my billing date before getting the restriction lifted. Is there no way to bring this forward as the web is just way too slow now for basic surfing. I am paying the higher rate at the moment so why are Plus net not able to reset my restriction now?
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Re: Have changed to new package - anyway to have it in effect today??
01-07-2009 11:35 AM
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Hi there,
It's actually only a week
Either way, I've just pushed through your account change now.
It's actually only a week
Either way, I've just pushed through your account change now.
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Re: Have changed to new package - anyway to have it in effect today??
01-07-2009 11:59 AM
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James, thank you very much for that - I really appreciate it. Does that mean I won't be running under a restriction now? If so then you are a legend - I couldn't believe I was told I could pay less, get more allowance but still have to wait. Many thanks.
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Re: Have changed to new package - anyway to have it in effect today??
01-07-2009 12:00 PM
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Hi Donka,
You shouldn't be. You might need to reboot you router for the changes to take effect though.
You shouldn't be. You might need to reboot you router for the changes to take effect though.
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Re: Have changed to new package - anyway to have it in effect today??
01-07-2009 12:25 PM
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It's working fine. Many thanks.
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