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Free and payed for usage
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- Re: Free and payed for usage
Free and payed for usage
29-06-2009 1:27 AM
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Hey folks, I was under the impression that anytime after midnight is under the 'free usage'. For some reason, I never see my usage as free but gets added as payed for, making my allowence go over much quicker then it should. Any ideas whats going on?
Look at my time stamp for example. I downloaded a 1.8gig game at midnight and finished now. Im 100% sure it will be added under 'Payed for'
Last night the same happend, I downloaded a demo off the playstation store after midnight but again! Its under payed for usage.
Please help
(Will edit for spelling some othe time since it 1:27am! and im tierd lol )
Look at my time stamp for example. I downloaded a 1.8gig game at midnight and finished now. Im 100% sure it will be added under 'Payed for'
Last night the same happend, I downloaded a demo off the playstation store after midnight but again! Its under payed for usage.
Please help
(Will edit for spelling some othe time since it 1:27am! and im tierd lol )
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Re: Free and payed for usage
29-06-2009 7:59 AM
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Hi you are right, anything after midnight should be in off-peak.
The only time that this would have shown in peak was for the unlimited package but that was changed a week ago or so.
What packages are you on?
would also be worth raising a ticket on the portal too.
The only time that this would have shown in peak was for the unlimited package but that was changed a week ago or so.
What packages are you on?
would also be worth raising a ticket on the portal too.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 4
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Re: Free and payed for usage
29-06-2009 9:52 AM
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Im on Option 2 package, I'll raise a ticket now and see how that works out.
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Re: Free and payed for usage
29-06-2009 9:57 AM
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Hi there,
For some reason I've not been able to locate your account.
Could you possibly PM me your Plusnet username and I'll check things out from this end?
For some reason I've not been able to locate your account.
Could you possibly PM me your Plusnet username and I'll check things out from this end?
Message 4 of 4
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- Re: Free and payed for usage