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Free and payed for usage

Jadeygogetters
Dabbler
Posts: 18
Registered: ‎07-07-2007

Free and payed for usage

Hey folks, I was under the impression that anytime after midnight is under the 'free usage'. For some reason, I never see my usage as free but gets added as payed for, making my allowence go over much quicker then it should. Any ideas whats going on?
Look at my time stamp for example. I downloaded a 1.8gig game at midnight and finished now. Im 100% sure it will be added under 'Payed for'
Last night the same happend, I downloaded a demo off the playstation store after midnight but again! Its under payed for usage.
Please help Sad
(Will edit for spelling some othe time since it 1:27am! and im tierd lol )
3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 27,864
Thanks: 5,866
Fixes: 1,406
Registered: ‎11-01-2008

Re: Free and payed for usage

Hi you are right, anything after midnight should be in off-peak.
The only time that this would have shown in peak was for the unlimited package but that was changed a week ago or so.
What packages are you on?
would also be worth raising a ticket on the portal too.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Jadeygogetters
Dabbler
Posts: 18
Registered: ‎07-07-2007

Re: Free and payed for usage

Im on Option 2 package, I'll raise a ticket now and see how that works out.
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Free and payed for usage

Hi there,
For some reason I've not been able to locate your account.
Could you possibly PM me your Plusnet username and I'll check things out from this end?