Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
14-08-2015 4:49 PM
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If it continues to do this over the next couple of days then put the Plusnet router back in with the Openreach modem and see how that goes. If the issue still persists with the Plusnet router then it is likely to be the telephone line.
I'll see how you get on
NE
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
17-08-2015 4:56 PM
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http://www.theregister.co.uk/2015/02/24/bt_takes_a_whole_year_to_fix_home_hub_5_glitch/
But I cannot work out how to make it update the firmware. I reset the router at approx midnight last night, and it lasted until approx 4:30pm, which is better than I managed previously.
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
17-08-2015 10:24 PM
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So if you want it to update, leave it connected and just keep an eye on the version number and date.
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
23-08-2015 6:40 PM
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Was on fiber but moved to a new flat which did not have it so had to go back to normal broadband. Had a Home Hub 5 with the fiber as my old plusnet router ,a TG582n, was dropping out all the time. So everything finally got connected and at first i was getting 20mb and was over the moon with it but then over the next few days the connection dropped to 14 then 13 then 10 and stayed there. Got in touch with plusnet and they said they speed was showing at 23mb and they could not see a problem. Even the homehub was showing 23mb as was BT wholesale test but speedtest was showing 10mb with a low ping and you could not have two or more device connected else everything lagged like you would not believe. Factory reset would not fix the problem and i started to raise a fault with plusnet when they said to try another modem. So i got out the old TG582n and connected it all up and...it showed 19mb but a high ping that lags online gaming. I would rather carry on using the home hub because...the other choice is the TG5882n (lol). Anyone have any idea what could be causing this? Could it still be set up for Fiber even after a factory reset?
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
23-08-2015 7:53 PM
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
23-08-2015 9:01 PM
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
23-08-2015 9:51 PM
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
23-08-2015 10:37 PM
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Next thing might be the connection type for adsl2+ it is supposed to be PPPoA whereas if it was on fibre it may have been PPPoE
I think both actually work with non fibre but may cause errors. Some people seem to have had better connections with E rather than A but those may have been special circumstances. oA seems to be the recommended - see here http://www.plus.net/support/broadband/hardware/broadband-connection-settings.shtml
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
26-08-2015 1:07 PM
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Soolong - has anything progressed?
Many Thanks
NE
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
26-08-2015 7:26 PM
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Some fantastic prices on EBAY for the Hub 4R, so tempted to replace my unreliable Technicolor TG582n.
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
26-08-2015 7:40 PM
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
26-08-2015 7:59 PM
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
27-08-2015 1:01 PM
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My hub has currently been up for approximately 6 days without apparent issue with the hub itself
Still no sign of the update downloading.
My broadband speed appears to have dropped slightly:
My last samknows report stated
9.57Mbps Min 20:00, 13/06/15
10.98Mbps Max 18:00, 23/06/15
I currently have 8.34 Mbps but I'll wait for next months Samknows report before becoming concerned, if I'm really lucky, I may have fibre shortly after.
Regards
Mark
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
28-08-2015 1:19 PM
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It could just be possibly the line adjusting itself to find a 'comfortable' speed.
See how the report says and maybe PN will have to do something to get it back up again.
NE
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
29-08-2015 6:28 AM
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on connection i get :
06:07:25, 29 Aug. ( 2168.310000) Admin login successful by 192.168.1.64 on HTTP
06:07:16, 29 Aug. ( 2159.620000) CWMP: session completed successfully
06:07:16, 29 Aug. ( 2159.410000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
06:07:13, 29 Aug. ( 2156.010000) New GUI session from IP 192.168.1.64
06:07:13, 29 Aug. ( 2156.000000) New GUI session from IP ::ffff:192.168.1.64
06:07:08, 29 Aug. ( 2151.460000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
06:07:08, 29 Aug. ( 2151.450000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
06:07:06, 29 Aug. ( 2149.440000) WAN operating mode is ADSL
06:07:06, 29 Aug. ( 2149.440000) Last WAN operating mode was ADSL
06:07:05, 29 Aug. ( 2148.010000) PPP IPCP Send Configuration ACK
06:07:05, 29 Aug. ( 2148.010000) PPP IPCP Receive Configuration Request
06:07:04, 29 Aug. ( 2147.460000) CWMP: session closed due to error: No response
06:07:04, 29 Aug. ( 2147.440000) PPP IPCP Receive Configuration ACK
06:07:04, 29 Aug. ( 2147.410000) PPP IPCP Send Configuration Request
06:07:04, 29 Aug. ( 2147.410000) PPP IPCP Receive Configuration NAK
06:07:04, 29 Aug. ( 2147.400000) PPP IPCP Send Configuration Request
06:07:02, 29 Aug. ( 2145.620000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
06:07:02, 29 Aug. ( 2145.610000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
06:07:02, 29 Aug. ( 2145.650000) PPPoA is up - VPI: 0, VCI: 38 Down Rate=23221Kbps, Up Rate=443Kbps; SNR Margin Down=3.2dB, Up=25.9dB
06:07:02, 29 Aug. ( 2145.630000) CHAP authentication successful
06:07:00, 29 Aug. ( 2143.780000) CHAP Receive Challenge
06:07:00, 29 Aug. ( 2143.770000) Starting CHAP authentication with peer
06:07:00, 29 Aug. ( 2143.770000) PPP LCP Receive Configuration ACK
06:07:00, 29 Aug. ( 2143.770000) PPP LCP Send Configuration ACK
06:07:00, 29 Aug. ( 2143.770000) PPP LCP Send Configuration Request
06:07:00, 29 Aug. ( 2143.770000) PPP LCP Receive Configuration Request
06:07:00, 29 Aug. ( 2143.390000) CHAP Receive Challenge
06:07:00, 29 Aug. ( 2143.390000) Starting CHAP authentication with peer
06:07:00, 29 Aug. ( 2143.390000) PPP LCP Receive Configuration ACK
06:07:00, 29 Aug. ( 2143.380000) PPP LCP Send Configuration Request
06:07:00, 29 Aug. ( 2143.380000) PPP LCP Receive Configuration Reject
06:07:00, 29 Aug. ( 2143.380000) PPP LCP Send Configuration ACK
06:07:00, 29 Aug. ( 2143.380000) PPP LCP Receive Configuration Request
06:07:00, 29 Aug. ( 2143.320000) PPP LCP Send Configuration Request
help desk :
1. Product name: BT Home Hub
2. Serial number: +068342+NQ40130030
3. Firmware version: Software version 4.7.5.1.83.8.204.1.11 (Type A) Last updated 08/07/15
4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:41:07
6. Data rate: 443 / 23221
7. Maximum data rate: 1096 / 23332
8. Noise margin: 25.8 / 3.1
9. Line attenuation: 5.1 / 12.9
10. Signal attenuation: 5.1 / 11.6
11. Data sent/received: 0.8 MB / 3.7 MB
12. Broadband username: ******@plusdsl.net
13. BT Wi-fi: No
14. 2.4 GHz Wireless network/SSID: BTHub5-NKC3
15. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4 GHz Wireless security: WPA2
17. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID: BTHub5-NKC3
19. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security: WPA2
21. 5 GHz Wireless channel: Automatic (Smart Wireless)
22. Firewall: Default
23. MAC Address: 34:8a:ae:88:c9:42
24. VPI/VCI: 0 / 38
25. Modulation: G.992.5 Annex A
26. Latency type: Fast
27. Software variant: AA
28. Boot loader: 1.0.0
speed test using home hub 5 :
Speedtest using TG582n :
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