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Do I need to inform Plusnet?

tarren
Grafter
Posts: 55
Registered: ‎27-02-2013

Do I need to inform Plusnet?

I have signed up with Vodaphone, do I have to inform Plusnet?

6 REPLIES 6
jab1
Legend
Posts: 16,820
Thanks: 5,346
Fixes: 248
Registered: ‎24-02-2012

Re: Do I need to inform Plusnet?

In a word, no. Transfers are 'gaining provider lead' - in other words, Vodaphone should handle it for you.

HTH

John
Anonymous
Not applicable

Re: Do I need to inform Plusnet?

If you are migrating broadband and/or telephone landline, then NO.

If you are porting a mobile phone number then YES - but only to get the PAC code.

jab1
Legend
Posts: 16,820
Thanks: 5,346
Fixes: 248
Registered: ‎24-02-2012

Re: Do I need to inform Plusnet?

@Anonymous Good point, but as the OP posted in the Broadband forum, I assumed that was what they were referring to.

John
tarren
Grafter
Posts: 55
Registered: ‎27-02-2013

Re: Do I need to inform Plusnet?

Thank you for your replies gentlemen,It is only BB and phone I am migrating.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Do I need to inform Plusnet?

Hi there. I'm sorry to hear you're leaving us.

May I ask if there's a particular reason why? And anything we can do to convince you to stay? -Anoush

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
tarren
Grafter
Posts: 55
Registered: ‎27-02-2013

Re: Do I need to inform Plusnet?

Hello