Current wait time faults team?

[#1]

Hi,
I have had a ticket open with plus-net faults team now since Sunday and so far no response despite it been over 72 hours could one of the plus-net staff chase this for me please
ticket id  #110411667# username is same as forum username
many thanks,
Joanne
EDIT:: This ticket has now been replied to.

[#2]

Thanks for updating your post and I hope that gets resolved soon.