Changes to Home Phone Pricing and T&C for phones and broadband
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Changes to Home Phone Pricing and T&C for phones and broadband
03-12-2009 6:12 PM
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Edit - Title clarified
Re: Changes to Home Phone Pricing and T&C
04-12-2009 12:28 PM
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Well I see that certain "headline" information is yet again missing from your e-mail Jim, but buried away in a second level document - Mr.Vollmer and/or his immediate advisers are just not listening are they?
Well, I haven't received my e-mail yet (E&W's) so when it arrives I shall be complaining about anything I don't like, but the first thing will be that I've not had 30 days notice!
Re: Changes to Home Phone Pricing and T&C
04-12-2009 12:50 PM
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Re: Changes to Home Phone Pricing and T&C
04-12-2009 12:56 PM
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Re: Changes to Home Phone Pricing and T&C
04-12-2009 2:38 PM
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Old call charge 4.5pp + 2.5% increase in VAT = 4.62pp
New charge 5.25pp an increase of 0.63pp
Re: Changes to Home Phone Pricing and T&C
04-12-2009 7:19 PM
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Quote We're writing to let you know that the government is increasing VAT on 1st January 2010 from 15% back to 17.5%. So, from your January bill onwards the monthly subscription for your PlusNet Broadband Your Way Option 2 (Monthly Contract) account will revert back to the same price it was in November 2008.
So mine is going back to what it was. I've not yet had any email about my phone services.
Re: Changes to Home Phone Pricing and T&C
04-12-2009 10:32 PM
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Quote from: glloyd So the basic line rental (less VAT) must be increasing because £9.52 + 17.5% = £11.19 not £11.25.
The FAQ explains that the new price includes the VAT changes plus an increase of 6p.
Quote from: robr I don't remember the line rental going down when VAT was reduced earlier in the year? But my aged brain cells have been known to fail me. Anyone remember?
Yep, prices were reduced.
Quote from: glloyd Work out how much call charges are increasing as well. I see the chance is being taken for customers to be ripped off.
Old call charge 4.5pp + 2.5% increase in VAT = 4.62pp
New charge 5.25pp an increase of 0.63pp
Call prices are going up slightly too. Most calls are inclusive these days though (particularly on Anytime).
Re: Changes to Home Phone Pricing and T&C
04-12-2009 10:34 PM
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Quote from: SteveA So mine is going back to what it was. I've not yet had any email about my phone services.
Yep, legacy BB products return to the prices they were before the changes last year (we rounded them down to make the prices marketing-friendly, so are rounding back up now).
Re: Changes to Home Phone Pricing and T&C
04-12-2009 10:35 PM
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Quote from: Mand
Yep, legacy BB products return to the prices they were before the changes last year (we rounded them down to make the prices marketing-friendly, so are rounding back up now).
So I'll get a separate one about changes to my phone charges then?
Re: Changes to Home Phone Pricing and T&C
04-12-2009 10:39 PM
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Re: Changes to Home Phone Pricing and T&C
05-12-2009 12:48 AM
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Quote from: Mand Hi guys,
Quote from: glloyd So the basic line rental (less VAT) must be increasing because £9.52 + 17.5% = £11.19 not £11.25.
The FAQ explains that the new price includes the VAT changes plus an increase of 6p.
Quote from: glloyd Work out how much call charges are increasing as well. I see the chance is being taken for customers to be ripped off.
Old call charge 4.5pp + 2.5% increase in VAT = 4.62pp
New charge 5.25pp an increase of 0.63pp
Call prices are going up slightly too. Most calls are inclusive these days though (particularly on Anytime).
Re: Changes to Home Phone Pricing and T&C
05-12-2009 7:45 AM
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Re: Changes to Home Phone Pricing and T&C
05-12-2009 11:35 AM
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Re: Changes to Home Phone Pricing and T&C for phones and broadband
05-12-2009 12:13 PM
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Re: Changes to Home Phone Pricing and T&C for phones and broadband
05-12-2009 12:51 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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