Changed from BBYW upto 8Mb to Extra upto 20Mb but no speed change.

[#1]

Should I at least be seeing a slight increase in speed on this new package?  Plusnet tells me that I should be able to receive upto 13Mb, yet all my numbers are still the same as they were on the old package. 
Stable rate is unchanged at 6500
Router stats

--- System Information ---
Vendor: Linksys
ModelName: WAG160N
Firmware Version: A1.00.15 , 2009-05-31T16:58:02
GUI Version: A1.00.15_007
Boot Version: 1.0.37-5.4
Hardware Version: 0.01
--- DSL Information ---
DSL Driver Version:  AnnexA version - A2pB022g.d20e
DSL VPI/VCI:         0/38
DSL Status:          ShowtimeRetrain Reason:	0
DSL Mode:            G.DMT
DSL Channel:         INTR
DSL Upstream Rate:   448 Kbps
DSL Downstream Rate: 7616 Kbps
                      Down         up    
DSL Noise Margin:     8.4 dB      26.0 dB
DSL Attenuation:     32.0 dB      16.5 dB
DSL Transmit Power:  19.8 dBm     11.8 dBm

Also, how do I know if I'm on ADSL2+?  My exchange is enabled and I'm just down the road from it, well within 1Km anyway.

[#2]

not sure on that router, looks like you are on plain ADSL 
ithe DSL connection for ADSL2 is something like G.992.5 annex A
I dont think your one is even ADSL
The PN staff can get you switched over possibly tomorrow

[#3]

It's a Linksys WAG160N which is fully ADSL2+ compliant.

[#4]

found what I was looking for
Fully complies to ANSI T1.413 issue 2, ITU-T G.992.1(G.dmt) and G. 992.2(G.lite) ADSL standard, so your line is G 992.1 which is the up to 8 M

[#5]

My exchange is 'Stoke City' (WMCIT) which is fully ADSL2+ ready and only 849m away.
Is there some switch that Plusnet have to flick to get me on the upto 20Mb product?  They say I should be getting around 13Mb on that.

[#6]

there is it takes BT a couple of days I think,  One of the staff will advise in the morning, or you might be lucky and get JoJo in a good mood tonight

[#7]

As above. your 'DSL Type' of G-DMT = G992.1 or ADSL. It sounds as though you want to switch to G992.5 which is ADSL2+.
I've just gone the other way, from ADSL2+ to ADSL and it took 1 week for the change to implement for reference. I believe it was the 'Provisioning' team that sorted it for me.
Paul

[#8]

Given the DS noise margin of 8.4 you are not going to see much of an increase going to ADSL2. If you are unlucky, you may actually see a decrease if the line is bad due to ADSL2 using additional frequency ranges which are more affected by a bad line than ADSL is.
Also you have to ask to be moved to ADSL2, it is not automatic. Have you raised a ticker to ask?

[#9]

their stats say router synch 7616, should get a nice increase on that

Quote

SL Channel:        INTR DSL Upstream Rate:  448 Kbps DSL Downstream Rate: 7616 Kbps                       Down        up    DSL Noise Margin:    8.4 dB      26.0 dB DSL Attenuation:    32.0 dB      16.5 dB DSL Transmit Power:  19.8 dBm    11.8 dBm

[#10]

Quote from: Peter

Given the DS noise margin of 8.4 you are not going to see much of an increase going to ADSL2.

If that's the case, then why did your website tell me that I will receive an increase to about 13Mb from my usual 6Mb if I changed package?
My router stats today are:-

--- System Information ---
Vendor: Linksys
ModelName: WAG160N
Firmware Version: A1.00.15 , 2009-05-31T16:58:02
GUI Version: A1.00.15_007
Boot Version: 1.0.37-5.4
Hardware Version: 0.01
--- DSL Information ---
DSL Driver Version:  AnnexA version - A2pB022g.d20e
DSL VPI/VCI:         0/38
DSL Status:          ShowtimeRetrain Reason:	8000
DSL Mode:            ADSL2+
DSL Channel:         FAST
DSL Upstream Rate:   440 Kbps
DSL Downstream Rate: 9052 Kbps
                      Down         up    
DSL Noise Margin:     9.5 dB      29.6 dB
DSL Attenuation:     33.5 dB      16.7 dB
DSL Transmit Power:   0.0 dBm     12.9 dBm

[#11]

looks like you are now on ADSL2 and in training period

Quote

SL Driver Version:  AnnexA version - A2pB022g.d20e DSL VPI/VCI:        0/38 DSL Status:          ShowtimeRetrain Reason: 8000 DSL Mode:            ADSL2+ DSL Channel:        FAST DSL Upstream Rate:  440 Kbps DSL Downstream Rate: 9052 Kbps

[#12]

I thought something like that myself, but I'm not up to speed (no pun intended) on how all this malarkey works.  I know I haven't changed anything on this end, well, bar re-booting the router sometime yesterday afternoon.
I guess I'll give it a few days and see what happens.

[#13]

Hi Azagoth,
Your ADSL2+ order was completed today so looks like pierre_pierre is right.
Jojo

[#14]

Oh right.  Thanks muchly. 

[#15]

and the training time is ten days, with the router left on, a soft reboot in the daytime  morning is said to help