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Cashback

rbsjp
Newbie
Posts: 3
Registered: ‎14-06-2018

Cashback

I activated my router yesterday and called customer service for the £75 cashback. I was told to call grassroots. They did not know anything. I am feeling cheated now

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,927
Thanks: 1,536
Fixes: 480
Registered: ‎01-01-2012

Re: Cashback

Hi there.

As your services only went live yesterday it can take up to 10 days for you to receive the e-mail to claim your cashback.

If you haven't received it by then let us know

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
rbsjp
Newbie
Posts: 3
Registered: ‎14-06-2018

Re: Cashback

Thank you.

I will wait