Cannot connect to Internet sites

[#1]

An odd situation.  All Internet sites are timing out, but I can connect to Plusnet and Google.

Thompson router reporting a gateway failure at 195.166.130.254.

Is this a problem on the BT interface to Plusnet?

[#2]

Hey Maurice.

Our tests aren't showing any definitive issues and it looks like your connection has been up for 5 days straight:

If you've tried rebooting your router I'd recommend powering it down for 65 mins then back on as there may be a stale session.

[#3]

Strange.  Internet access has returned, but the Router is still reporting the Gateway failure to connect.

It's odd that I could still access Community and get responses from Google (though that may be a proxy within the network?).

Access to a number of other locations I was using returned after a few minutes and continue to work - but the Router still reports failure.

I'll try a reboot later.

[#4]

Ah fair, as far as I'm aware the connectivity check on the Thomson/Technicolor routers can fail nowadays due to the way your service is routed across the dedicated network however that's not always indicative of a fault with the service. I'd recommend keeping an eye on things letting us know if you notice any developments.

[#5 · Accepted solution]

@MauriceC I always get that response on the few ocasions I do a connectivity check (TG582N router), but I'm always connected.