cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband payment holiday during Coronovirus

Geoffscott
Newbie
Posts: 1
Registered: ‎27-04-2020

Broadband payment holiday during Coronovirus

I currently am paying for broadband in a holiday home which I have been unable to visit since early March and no immediate prospect of return in the near future. Can I take a payment holiday for my service during this period?

1 REPLY 1
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Broadband payment holiday during Coronovirus

Hello @Geoffscott,

I'm sorry to read about the circumstances in which you've had to contact us, I've checked over your account and provided a more detailed response for you here. Please reply via the ticket and we can go from there. 

 

Thanks.