Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Broadband a/c queries
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Broadband a/c queries
Broadband a/c queries
04-04-2008 11:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am selling my house and probably moving into rented in a different area. Couple of questions please --
1) Will I have any problem opening (or transferring) a broadband a/c as a tenant rather than houseowner (I've been with plusnet about 4 years)
2) Will I be committed to 12 months? (I may move again at 6 months)
3) Will I be able to use BT call diversion (network services) on the same phone line as the broadband, or will I have to get a 2nd landline? (I currently I have 2 separate phone lines).
Thanks
-
1) Will I have any problem opening (or transferring) a broadband a/c as a tenant rather than houseowner (I've been with plusnet about 4 years)
2) Will I be committed to 12 months? (I may move again at 6 months)
3) Will I be able to use BT call diversion (network services) on the same phone line as the broadband, or will I have to get a 2nd landline? (I currently I have 2 separate phone lines).
Thanks
-
Message 1 of 4
(994 Views)
3 REPLIES 3
Re: Broadband a/c queries
04-04-2008 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
1) Transferring the account to your new address won't be a problem.
https://portal.plus.net/my.html?s=0&action=adsl_reprovision
2) You'll be deferring the activation fee of £40. If you move house again within the next 12 months, we would need to charge you £40 to do so. Also if you were to cancel within 12 months of moving, we would need to charge you £40. This is because BT Wholesale charge us £40 to provide a broadband service
3) There's no reason why this wouldn't work on the same line as the broadband one.
1) Transferring the account to your new address won't be a problem.
https://portal.plus.net/my.html?s=0&action=adsl_reprovision
2) You'll be deferring the activation fee of £40. If you move house again within the next 12 months, we would need to charge you £40 to do so. Also if you were to cancel within 12 months of moving, we would need to charge you £40. This is because BT Wholesale charge us £40 to provide a broadband service
3) There's no reason why this wouldn't work on the same line as the broadband one.
Message 2 of 4
(380 Views)
Re: Broadband a/c queries
04-04-2008 11:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just to add a bit of info that may be useful given you have 2 lines and so presumably 2 numbers at present.
I use BT's Call Sign service combined with a couple of TwinTalk adapters to have 2 numbers on one line (personal and business) going to different phones in different locations in the house. This works fine with Broadband.
(Obviously there's only 1 outgoing number and you can only be in 1 call at a time)
I use BT's Call Sign service combined with a couple of TwinTalk adapters to have 2 numbers on one line (personal and business) going to different phones in different locations in the house. This works fine with Broadband.
(Obviously there's only 1 outgoing number and you can only be in 1 call at a time)
Message 3 of 4
(380 Views)
Re: Broadband a/c queries
04-04-2008 11:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks guys, should work quite smoothly then hopefully.
--
--
Message 4 of 4
(380 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page