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Broadband Speed

ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: Broadband Speed

Unfortunately, if the banding is removed, it's likely to get automatically banded again, if nothing has changed and whatever caused it to be banded the first time is still ongoing. I guess they'll be reluctant to removed the banding while the Indicative Line Quality remains Red.
Plusnet staff are usually more active on these forums than they've been for the last couple of days, at least during office hours.
AVC
Dabbler
Posts: 13
Registered: ‎13-08-2015

Re: Broadband Speed

Boooooo, I have gone from 21Mb to 0.5Mb  Grin
AVC
Dabbler
Posts: 13
Registered: ‎13-08-2015

Re: Broadband Speed

Finally got a response from the faults team, and it is apparently due to the wiring in my property.  Only problem is, there is no extra wiring in my property, I have a BT master socket and NO extensions, so, go figure! 
Maybe the socket has become faulty since switching over, or my wife has had a couple of phone extensions put in without me knowing, I will need to check when I get home  Shocked
On the plus side, someone is at least looking into it which is novel.