cancel
Showing results for 
Search instead for 
Did you mean: 

Billing question

paulgul
Rising Star
Posts: 617
Thanks: 3
Fixes: 1
Registered: ‎05-04-2007

Billing question

Up until last week I had my domain registered through PN for which they were charging £1 per month extra. The domain has now been transfered and registered with E-ukhost but I noticed on my last bill (Tuesday) I am still being charged the extra £1. I just wondered if the registration is on a 12 month basis and I will have to carry on paying PN until the end of the period.
2 REPLIES 2
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Billing question

Hi Paul,
I've destroyed the £1 domain component on your account which was still in an active state and refunded £1 from your latest bill.
I'm sorry that this wasn't sorted out previously.
paulgul
Rising Star
Posts: 617
Thanks: 3
Fixes: 1
Registered: ‎05-04-2007

Re: Billing question

Thanks James, No problem