Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Billing question
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Billing question
Billing question
23-07-2009 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Up until last week I had my domain registered through PN for which they were charging £1 per month extra. The domain has now been transfered and registered with E-ukhost but I noticed on my last bill (Tuesday) I am still being charged the extra £1. I just wondered if the registration is on a 12 month basis and I will have to carry on paying PN until the end of the period.
Message 1 of 3
(657 Views)
2 REPLIES 2
Re: Billing question
23-07-2009 4:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Paul,
I've destroyed the £1 domain component on your account which was still in an active state and refunded £1 from your latest bill.
I'm sorry that this wasn't sorted out previously.
I've destroyed the £1 domain component on your account which was still in an active state and refunded £1 from your latest bill.
I'm sorry that this wasn't sorted out previously.
Message 2 of 3
(283 Views)
Re: Billing question
23-07-2009 4:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks James, No problem
Message 3 of 3
(283 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page