Att PN support staff - Domain transfer
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Att PN support staff - Domain transfer
15-07-2009 3:11 PM
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I have raised a ticket [ 29386047 ] but just thought I might get a quicker answer here
Paul
Re: Att PN support staff - Domain transfer
15-07-2009 6:30 PM
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Re: Att PN support staff - Domain transfer
15-07-2009 7:08 PM
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I've asked someone in the CSC to get this picked up for you.
Re: Att PN support staff - Domain transfer
15-07-2009 7:10 PM
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Re: Att PN support staff - Domain transfer
15-07-2009 9:42 PM
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Perhaps someone (PN?)'s extracted IPS-tag list needs updating.
Re: Att PN support staff - Domain transfer
16-07-2009 12:08 PM
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Is there anyone at PN support centre that can give a sensible and usefull answer
Re: Att PN support staff - Domain transfer
16-07-2009 1:08 PM
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I've tried myself and had the same problem as the CSC.
As such I've passed your ticket through to one of our domain specialists who should be able to make the change for you.
Re: Att PN support staff - Domain transfer
16-07-2009 1:16 PM
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Not very satisfactory
Re: Att PN support staff - Domain transfer
16-07-2009 1:19 PM
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I'm not actually that concerned by the ticket reply. It stated that they had tried and believed the registrar to be invalid and asked you to confirm that you had the right name.
What they weren't aware of was that it was a failing of our systems, meaning that further manual intervention was required.
Re: Att PN support staff - Domain transfer
16-07-2009 1:24 PM
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Quote from: Jameseh Hi Paul,
It stated that they had tried and believed the registrar to be invalid and asked you to confirm that you had the right name.
I replied to this last night by sending a copy of the email I received from eukhosts, which gave the isptag. My gripe is that I have had no reply since then to show that any progess had been made (or were trying to make progress). The whole problem just seemed to be ignored
Re: Att PN support staff - Domain transfer
16-07-2009 3:14 PM
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If you check the WHOIS data on your domain now you should see that the IPSTAG has been changed.
Re: Att PN support staff - Domain transfer
16-07-2009 5:03 PM
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Paul
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- Re: Att PN support staff - Domain transfer