A gander at my connection, please.
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Re: A gander at my connection, please.
13-03-2018 3:09 PM
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The title of a thread form a newish contributor is, "Anyone regret moving to Plusnet ?". I have to say that after many years of satisfaction, the continued banding of my connection is making me say, "Silly person! Do you need to ask"?
For goodness, sake! Can nothing be done to force removal?
Re: A gander at my connection, please.
13-03-2018 3:37 PM
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@Gandalf - can you please spread a little magic here please?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: A gander at my connection, please.
13-03-2018 3:47 PM
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Re: A gander at my connection, please.
13-03-2018 5:46 PM
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Thank you! Resync about 1.25 hrs ago. dpwn speed 7578 kbps. ES in telnet 43; now at 1:55 ES 48.
What's that telling me?
Re: A gander at my connection, please.
13-03-2018 6:05 PM
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In isolation, not a lot! Please post the full set of router xdsl stats.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
14-03-2018 10:42 AM
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@Townman Sorry about delay, but last evening I could not upload, and BT tester was showing error 2032 and weird figs. Anyway FWIW yesterdays post banding data is attached. Hope it's what you want.
Router, because of above, was off overnight, and this morning I reorganised the tangle of cables, and am using the cat 5e twisted pair DSL recommended earlier. I shall upload today's data in 2 /3 hours.
Re: A gander at my connection, please.
14-03-2018 11:48 AM
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Here's a copy of your stats from our tests if it helps:
Profile Info: | WBC 160K - 24M Medium delay (INP 1) 6dB Downstream, UC Low delay (INP 0) 6dB Upstream (ADSL2+) |
Upstream DSL Link Information | Downstream DSL Link Information | |
Loop Loss: | 25.3 | 47.5 |
SNR Margin: | 6.0 | 6.1 |
Errored Seconds: | 12 | 0 |
HEC Errors: | 57 | |
Cell Count: | 402270 | 775602 |
Speed: | 912 | 7611 |
Maximum Stable Rate (KBPS): | 6240 | Fault Threshold Rate (KBPS): | 4992 |
Mean Time Between Retrains (Seconds): | 58449 | Mean Time Between Errors Upstream (Seconds): | 812 |
Indicative Line Quality: | G | Mean Time Between Errors Downstream (Seconds): | 58449 |
Copper Test Details | |||
A to E | B to E | ||
Capacitance: | 295 NanoFarad | 298 NanoFarad | |
DP Line Length Estimate: | 2725 Metres | DN Line Length Estimate: | 2818 Metres |
Celerity: | 42.3 dB | Line Loss: | |
Line Stability: | Stable | ||
Fault Report Advised: | N | ||
Service Level: | 2 | ||
BRAGOutcome: | NA | ||
Faceplate: | Not Detected |
Re: A gander at my connection, please.
14-03-2018 5:12 PM
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@Gandalf - Thanks - this is looking fairly good now!
Router stats look darned good, DS is very good for the line's attenuation and US is about as good as it gets.
BTw speed test is disappointing, though the results look very suspect. Suggest that you give these a run on and off to see what they report. Also try the Thinkbroadband speed tester.
As for router stats, please keep this running and post graphs rather than stats from times when the lines look less than clean. Particularly look out for spikes which take the SNRM down to zero and looks to see if synch was lost at the same time.
I have seen nothing in this journey which yet points to a specific issue which has been eliminated; therefore there is every chance that some event will cause the line to become banded again. Comprehensive stats might provide some insight to the event which triggers this.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
14-03-2018 6:55 PM
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Thank you @Townman @Gandalf Just out of curiosity, what is the Celerity reading? Dictionary definition "swiftness of movement" doesn't seem to fit. Upstream MTBE is low cf. down. Does up MBTE ever have adverse results for a connection?
Re: A gander at my connection, please.
15-03-2018 12:32 AM
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Mean Time Between Errors indicates how many errors you are seeing in a given time interval. Consider also that DS is transferring more bits in one interval than does US. At this stage I’d not worry about the figures.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
15-03-2018 7:19 AM
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Not worried just curious. as I said.
Re: A gander at my connection, please.
27-03-2018 9:26 AM
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An odd OT question. Does Routerstats, either version, work with any VDSL router, preferably with some ease? The routers listed , unless I'm being blind, don't seem to show anything.
BTW rock steady now.
Re: A gander at my connection, please.
27-03-2018 12:49 PM
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I have RSlite working with a ZyXEL VMG8924-B10A running in VDSL mode ... but RS lite does crash a lot!!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
27-03-2018 12:58 PM
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Re: A gander at my connection, please.
27-03-2018 5:07 PM
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I think people tend to use DSLstats instead.
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