£50 Cashback offer - email not received
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£50 Cashback offer - email not received
13-08-2018 1:37 PM
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Hi, I signed up to Plusnet following the offer online that included £50 cashback, it has been two weeks since broadband went active, I have read that you need to wait around 10 days for the email, but no email has arrived yet and it's being hard to contact someone on the phone and the live chat is busy and not working.
Can I have some help, please
Re: £50 Cashback offer - email not received
13-08-2018 4:10 PM
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I have raised a ticket on your account regarding this - https://www.plus.net/wizard/?p=view_question&id=180969369
Re: £50 Cashback offer - email not received
14-08-2018 11:08 AM
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Thanks, I will update the post when I receive the email and when everything is all sorted.
Re: £50 Cashback offer - email not received
14-08-2018 12:04 PM
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OK thanks, we look forward to your update. Please let us know if there is anything else we can help you with.
Kind Regards,
Re: £50 Cashback offer - email not received
23-08-2018 1:25 PM
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Re: £50 Cashback offer - email not received
24-08-2018 9:06 AM
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Hello @mariazegarra
Sorry to hear you are having issues in logging in to claim the cashback. Please make sure you are using the same details you have registered with us, we have had a look on our system and everything is in place for you to login.
If you need any further information, feel free to ask.
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- Re: £50 Cashback offer - email not received