I have added the M&S customer, news and sparks e-mails to my white list. I have been in touch with M&S and their technical department. M&S have confirmed that they reset the sending of e-mails (in case they weren't being sent as they had been rejected in the past); M&S have confirmed that e-mails are being sent from their servers. I have given up and set up a g-mail account instead. I contacted M&S yesterday and the e-mail came straight through. At last. I now have the faff of going into websites to change my e-mail account from the Plusnet one to the g-mail one. A friend mentioned that they had hear (I do not know now valid this is, just a thought) that because I use a Mac using MacMail that updates to the IOS increasing security cause this issue. great that security is increased not s o great if you don't get e-mails. I did check the e-mails on Plusnet webmail too and they weren't arriving there either.
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