Hi there I'm sure there are some experts on here who can help me understand this please. Our basic broadband contract is at an end and we're interested in upgrading to fibre. Plusnet have told me they cannot do this as our property has FTTP. I've researched what this means, and what FTTC is, etc. But I'm still at a loss as to why we can't just have basic fibre. Plusnet have said we can either renew ADSL with them or get fibre elsewhere. I've looked at another provider and switching to their basic fibre package, and the set up involves an engineer coming to the property to connect us, drilling a hole to bring cables in from outside. It doesn't say this is to complete the FTTP setup, but I'm assuming that is what it is. Even though that package would not be for superfast fibre. Is it the case that if we want fibre, it's FTTP or nothing? I really don't understand why our current set up can't be used if we don't want FTTP. Really hoping someone can explain this in plain English! Many thanks.
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