Hello Im really hoping someone can help me as I'm going round in circles! I have spoken to a customer representative on the phone to say how disappointed I am with the service and asked about the procedure to end my contract with Plusnet and he told me to write my complaint to the customer service team because I would probably be entitled to compensation. He told me I would find the address on the website but I cant find one! I have held on to the customer service phone line for 20 minutes today to no avail. Does anyone know please how I put my complaint in writing and get a response? Thank you Gail
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