Dave - I presume we have you (and Bob) to thank for this page appearing: http://community.plus.net/library/browsing/changing-the-default-password-on-a-thomson-585v7/ However, a friend of mine who is with Be has (literally) just upgraded his 585v7 to firmware 8.2.34.1 which he downloaded from the Thomson site with a login provided by Be. PPTP VPN works with this firmware. Any chance Plusnet could add this new version to the community page linked above so that we can upgrade rather than downgrade? Thanks ... View more

I'm not having much fun trying to work from home - have not been able to connect to my office VPN ever since I received a Thomson 585v7 from Plusnet (I now get error 806 - GRE protocol problems). The only other person in the office who can't connect also has a 585v7 but is with another ISP. I did log a ticket about this last night but haven't received a response yet. ... View more