I moved house at the beguinning of march and had booked an appointment to have my service moved to the new address on the 16th of march, I wantef to stay with plusnet as I hadnt had any problems before however after sitting at home on the 16th all day there was no sign of the engineer. It is now the 17th of may and I still hav no landline or broadband despite emails and phone calls and an unsuccessful encounter with the rudest engineer I have met. Took the day of.work and suprise suprise no engineer turned up Ive had enough, il b cancelling and god help them if they charge a cancellation fee ... View more