Thanks very much, it seems we now have internet. I now have happy kids  :) ... View more

Cheers and thanks for replying, i understand somethings are out of your control. ... View more

Cheers Gel for the reply it seems "faulty" equipment is at fault. Just got of the phone to Plusnet and they said there is a fault with some equipment in the area and there will be an update on Wednesday of this week. What i don't understand is how can these faults just appear or is it Plusnet over selling themselves?. It isn't good to be told 1 connection date then to be told another not when i am a new customer and to me 1st impressions last and the impression i am getting is not very good.  I was told my bill next month will be adjusted to cover the loss well not loss as i haven't had it it to lose it but the lack of broadband. Still not good as you had my money a week or two and i got nothing for it other than a phone line no one uses other than for broadband. Rant over... ... View more