All depends on your expectations and glass half full or half empty general attitude to life I think. I accept that buying broadband isn't like buying a packet of fishfingers. It's an ever changing, finicky service of which your ISP in most cases is only one part, the other being the BT infrastructure and line management. So, am I getting the broadband speed that was indicated when I signed up? At the moment, only right at the bottom end of the estimated range. Has the service always allowed me to accomplish what I want? In the 2 months I've been a Plusnet customer, yes. Is it faster and more reliable than my previous ISP? Yes. Is it cheaper? Yes. Was everything set up smoothly and on time? Yes. Any Billing problems? No. Am I satisfied? Yes. ... View more

@Bob 1. Yes. Ok, probably Yahoo's fault then, does seem to be behaving a bit quirkily for me lately. 2. Found that option now thanks. Still doesn't stick on your last font choice though as far as I can see. I like to write all my emails in big bold green 'cos it makes people think I'm crazy. ... View more

3 points I noticed that seem to be downsides as far as I can tell from a quick look.. 1. Seems to treat smilies as image attachments rather than text characters. 2. Doesn't stick on the HTML text formatting options you pick and defaults back to plain text for each new message you want to compose. 3. No ability to filter incoming messages into folders according to sender. All things I take for granted with Yahoo mail. ... View more