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since ‎07-10-2025
‎08-10-2025
Khchan
Newbie
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Re: I haven’t received the router yet

by in My Order
‎07-10-2025 5:17 PM
1 Kudo
‎07-10-2025 5:17 PM
1 Kudo
@bmc Thank you for your reply. I’m a new PN customer. As far as I understand, Royal Mail requires that any inquiries or complaints must be made by the sender. ... View more
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Re: I haven’t received the router yet

by in My Order
‎07-10-2025 5:16 PM
1 Kudo
‎07-10-2025 5:16 PM
1 Kudo
@Marsh Thank you for your reply. I’ve searched the houses and estates in the nearby streets, but unfortunately I couldn’t find the door shown in the picture. Could you send me a new router please? ... View more
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I haven’t received the router yet

by in My Order
‎07-10-2025 3:40 PM
‎07-10-2025 3:40 PM
Openreach is coming tomorrow morning to install full fibre, but I still haven’t received the router. According to the Royal Mail tracking information, it seems to have been delivered to a different location. What can I do in this situation? ... View more
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