I actually spoke to BT prior to putting the order with Plusnet ( who have been my broadband supplier for the last 8 months ), according to the BT sales team, they have an offer at the moment which gives free installation of a telephone line so if Plusnet ARE owned by BT then it makes it a bigger con. Im now sorry i kept my loyalties with this company. No matter what they might say to this post, no member of there team should have given me the timespan of a week to 10 days if they new they could not fulfil the order. Customer loyalty should always come first with any company but seems Plusnet are just like all the rest. gordon ... View more