Moved to a new house and wanted to keep my provider Plusnet for broadband and add phone. Because no BT line in the house £49.99! Plusnet sales team said 1 week to 10 days, utter bollocks, anything to take your money, got a phonecall 2 days later saying nearly 3 weeks just to get the line in then possibly a week after that for broadband, what a joke, but i notice they took the £49.99 out my account within seconds of my call, total greed, liars and NO customer loyalty.
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