I knew we had to move and had so many calls in last 4 months I went looking. I didn't know this forum was here. Been with plusnet all 12 years. Found xln for small business. 20 Dec signed up. 3rd Jan put in broadband. Phone with another company and it turned it off. Engineer also took the plusnet router with him. As a cafe we need phone line. Sorted engineer for Next day - different one, phone sorted but Internet down. So no internet since then. Tuesday phone call from plusnet moving people over to BT. He said next payment due. It's just gone out. Xln don't have the contract. So I can move to bt and stay similar. If they cannot connect then xln probably forgot to tell them. I am at my wits end. Business takings low. So worried. What is real? ... View more