@Townman Thanks, and sorry for the delay, I have been away over the weekend. I'm still trying to access this Postmaster account. I do not have broadband with plusnet anymore but I still have my email address. I sign in to https://webmail.plus.net/?_task=mail&_mbox=INBOX with my username and password. As you can see from that, my Inbox is displayed immediately. I have looked in the various settings from that page but can see no way of navigating to the Postmaster emails. I suspect I am looking in the wrong place. Sbhould i be looking in the member centre (for which i don't have the password)???
I think I read recently, when there was a long outage, that Plusnet support for email only accounts such as mine (free) are largely unsupported or, at least, given the lowest priority. however, is there a link I can follow to at least raise the issue with them?
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