Thanks all for your input, guidance and help. I raised a ticket with Plusnet and Lea from the Advocates Team promised to reinstate my archived emails by the end of today. As far as I can see they have already been recovered. If Lea sees this post, thank you for your prompt attention to this matter.     ... View more

@Townman Thanks, and sorry for the delay, I have been away over the weekend. I'm still trying to access this Postmaster account. I do not have broadband with plusnet anymore but I still have my email address. I sign in to https://webmail.plus.net/?_task=mail&_mbox=INBOX with my username and password. As you can see from that, my Inbox is displayed immediately. I have looked in the various settings from that page but can see no way of navigating to the Postmaster emails. I suspect I am looking in the wrong place. Sbhould i be looking in the member centre (for which i don't have the password)??? I think I read recently, when there was a long outage, that Plusnet support for email only accounts such as mine (free) are largely unsupported or, at least, given the lowest priority. however, is there a link I can follow to at least raise the issue with them? ... View more

@RealAleMadrid Really, I have never had cause to check it, how would I be able to access that email address?   Thanks ... View more

I maintain my Junk and Deleted mails virtually every day and have seen no emails from Plusnet (or anyone else) regarding FUP utilisations or archiving. I'm not aware of any default Plusnet mailbox associated with this account either. I presume the suggestion from the response is that my subfolders and all 'read' emails have been archived? If that is potentially the case, how do I log this issue with Plusnet to correct it? Apologies for my ignorance on this. Thanks for responses so far   ... View more

Hi. No I have not received any message about a full mailbox and I use the account daily ... View more