Thank goodness for the death of Tiscali - anyone who feels Plusnet is poor wel think again- well I left Pipex Tiscali for Plusnet as those organisations of ISP providers were a utter disgrace & I find plusnet so far the total opposite to that organisation Talk Talk will go the same way, poor service, terrible technical support, & poor billing & very slow speeds! Plusnet keep up your standards & you will keep your customers - Beware of ISP providers offering services to cheap & too good to be honoured! ... View more

Why when after raising a ticket instead of a personal answer to specific questions eg your router must be left on 24/7{ when on looking at google its a yes / no senario} & BT capping, & speed issue  do you now get a link answer of the jargon of how your network of you own personal equipment is set up when this has already been established? As Plusnet ticket issue now lost its personal touch???? : ::) ... View more

Since last sunday my speed has dropped after being cut off, my son is a PC Network engineer Plusnet are dealing with it - so far my net came back on with a far lower speed than I originally had reading these posts worries me as all the test have been done by plusnet & I will not let BT in to charge me £150 as my son in his job has vast knowledge on how they quantify the test, & you can not prove who's fault it is & the customer aleays gets the £144.00 bill! All above I have experienced even being cut off for 45 mins, the recommendations to family & friends I have given for plusnet, I hope I will not be let down, I am running on half my original speed at the moment & interleaving made it worse! ... View more