Replacement SIM cost
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03-02-2017 2:18 PM
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Just browsing through the T&Cs and it says a charge applies for a replacement SIM and to consult the mobile charges webpage.
No mention of a charge for a replacment SIM there (e.g. if lost/stolen); could the mods advise/post a link?
Fixed! Go to the fix.
03-02-2017 3:07 PM
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Hi RM1,
Thanks for getting in touch with us, the cost for a replacement SIM card is £3.50 and will be charged directly to the account. I apologise if you're unable to find this information via our website; I'll be sure to feed this information back to the relevant department so they can look into this further.
- Rebeka
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