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Release from quarantine not working (and whitelist problems)

Tigger
Rising Star
Posts: 219
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Registered: ‎12-06-2007

Re: Release from quarantine not working (and whitelist problems)

‎25-06-2010 10:02 AM


Quote from: Bob

The whitelisting problem should be fixed as well now, it was due to a problem with one of our CRON scripts.


Hmm. So that's why an e-mail from ancestry.com was in quarantine this morning, when I have them on my whitelist?Huh
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bobpullen
Community Gaffer
Community Gaffer
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Registered: ‎04-04-2007

Re: Release from quarantine not working (and whitelist problems)

‎25-06-2010 4:05 PM

@Tigger, was the email from donotreply@...?
If so, and presuming you've released it, can you attach a copy of the message to a support ticket along with the headers please?

Bob Pullen
Plusnet Product Team
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jelv
Seasoned Hero
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Registered: ‎10-04-2007

Re: Release from quarantine not working (and whitelist problems)

‎30-06-2010 4:23 PM

Quote
X-SLBL-Result: SAFE-LISTED

Now that's what I expected to see! Looks like it's all sorted.
jelv (a.k.a Spoon Whittler)
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