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Monday
Could someone check my account please? I requested a change to our phone package at least a year ago now (believe it was just something like adding an additional feature to the existing one) and ever...
2 weeks ago
I'm confused.
My previous 18 month PN contract was due to end on 13 March. On 11 March I received a notice from PN for an out of contract bill of £45.85 to be taken "on or after 18 March".
I appl...
Sunday
I have already wasted days of my notice time, after being refused what I was offered and then staff being away (not their fault) and not receiving a useful promised response, yesterday. (Well I did g...
3 weeks ago
So, my contract with Plusnet is not due to end until near the end of this month yet they have just sent me an email which prompted me to log into my online account to see they have charged and taken ...
21-02-2024
9:28 AM
I am still in contract (one more month, I believe) and my latest bill does not have the usual discount applied to it as previous bills. Could this be looked into please as I don't understand why t...
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a week ago
Once plus.net goes down the route of cutting off landlines, as like everyone else is doing and going full fibre, does this mean that you can break your contract and move to a providor that will offer...
3 weeks ago
Hi can you confirm that Norton Security is not set to auto renew after the two years free?
4 weeks ago
Hi can someone from staff have a look and see if the discount has been added to my new contract which started from today, it's supposed to be £35.46 a month but in the members centre it's showing £37...
a month ago
We can only have FTTC and our current contract ends April.
I have read that Plusnet will offer, if you phone them, to renew the contract with the telephone line still in place. The standar...
25-02-2024
7:57 AM
My contract ends today and I’ve already switched to another provider, which PN has acknowledged. Yesterday I received a (large!) bill for my phone and broadband service until March 24th, ie well w...