Hi Nick, Downstream Line Rate(Mbps) Upstream Line Rate(...
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
Downstream Handback Threshold(Mbps)
WBC FTTC Availability Date
WBC SOGEA Availability Date
WBC FTTC 18x2 Provide Availability
WBC FTTC 18x2 Sim Availability
Left in Jumper
High Low High Low VDSL Range A (Clean) 50.8 37.1 11.3 7.4 34.3 Available -- -- Yes -- Test Outcome Pass Test Outcome Code GTC_FTTC_SERVICE_0003 Description No problem found, OAM test is not currently supported on this line. Main Fault Location OK Sync Status In Sync Downstream Speed 44.9 Mbps Upstream Speed 12.0 Mbps Appointment Required N Fault Report Advised N NTE Power Status PowerOn Voice Line Test Result Pass Bridge Tap Not Detected Repetitive Electrical Impulse Noise Not Detected Estimated Line Length In Metres 777.7 Upstream Rate Assessment Very Good Downstream Rate Assessment Reasonable Interference Pattern Not Detected Service Impact No Impact Observed Home Wiring Problem Not Detected Downstream Policing Discard Rate 0.0 Customer Traffic Level Upstream and Downstream Traffic Detected Technology VDSL Profile Name 0.128M-60M Downstream, Interleaving Low - 0.128M-12M Upstream, Error Protection Off Time Stamp 2017-06-14T16:15:00
Testing the line isn't showing any problems and the sync is within the estimates.
Are the slowdowns at specific times of the day and are you on a wireless or wired connection?
Looking at the Sky help and support and reading some posts on their community about it.. it doesn't...
Looking at the Sky help and support and reading some posts on their community about it.. it doesn't look like smart TVs are supported by Sky Go
The 'supported devices' article seems to redirect to here:
The only thing I can think of is to hook up a laptop via HDMI to your TV. Not the best solution as I would also expect an app to be available for smart TVs but this doesn't look like they have made an app for that type of device.
No, this happens every week in the early hours. No cause for alarm, it's just a maintenance break t...No, this happens every week in the early hours. No cause for alarm, it's just a maintenance break that is done every week on Wednesday mornings. Other maintenance breaks can occur if we have some major changes being deployed but these are few and far between.
Speaking of which, we have our big Community update incoming at around 10am (I posted this on the announcements board) so the forums might go down for a few minutes while it is being deployed.
Hi @andy6, The Balearic Islands are included in our Roam Like at Home areas, but you w...
The Balearic Islands are included in our Roam Like at Home areas, but you would need to make sure you're on a plan that includes Roam Like at Home. If you're unsure on this feel free to drop me a Private Message and I can check this for you.
Thank you for this - I actually did not need to do anything after I had run the Synology Assistant....
Thank you for this - I actually did not need to do anything after I had run the Synology Assistant. Everything works just fine now. What a relief!
The Plusnet Hub Manager still does not see it but I am not too worried about that. Half the time it also does not see my network attached printer. It all shows up in two apps that I use, Fing and IP Scanner. Particularly Fing is good.
For everybody, who experiences the same problem, try the Synology Assistant, which you can download from the Synology site at https://www.synology.com/en-uk/support/download.
Just now Synology support also got back to me and suggested this and also a couple of other methods, but the Assistant seems to be the easiest to use, especially as it does all the work by itself.
Thank you so much everybody for your help. I really appreciated your efforts and the feeling of not being completely alone in a technologically cold world