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2 weeks ago
My router is hard to get at in the loft and only WIfI normally used! I have only just found out that Plusnet isn't providing Voip. I have 3 old phones connected around the house none near the router!...
26-06-2024
7:16 AM
9 Thanks
I can't connect to the email servers (either through Thunderbird or webmail) this morning. The password is always rejected. Is there anywhere that shows the status of services these days?
12-07-2024
11:48 AM
Hi
I was interested in going full fibre, but i live with a leasehold on the property.
I reached out to the leaseholder and they say they need Wayleave documentation including a plan showing the p...
03-07-2024
11:00 AM
Hi, Could you please check my account and let me know why my final bill is almost double my original contract price? I've finished my contract and just decided not to renew, I gave you 1 months noti...
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3 weeks ago
I have a Panasonic KX-UT123X SIP phone, which uses Power over Ethernet. The phone doesn't power on when I connect to the hub. I've tried 3 different cables, each of which work...
04-07-2024
5:58 PM
I know you used to be able to keep your xxxx.plus.com email address even if you left Plus Net as your ISP, initially for a small fee then for free. Is there no way to do that anymore?
&...
05-05-2024
5:29 PM
Hi.
My BB/Landline package with Plusnet terminates in July. I understand that I can't extend this as they are switching off the landline services, and PN won't offer a landline/Digit...
06-05-2024
9:07 PM
I was reading that old copper landlines are being switched off.
So when it's off can I remove all the copper wires that run in to my home and all internal telephone copper wires?
https://www...
29-06-2024
2:09 PM
Been a Plusnet FTTC customer a long time. In recent days our previously good speed has dipped to below what we had on ADSL. Done the tests with just one PC into the modem/router. Sw...
03-07-2024
10:50 AM
I recently moved to FTTP and got a Hub Two so have used it to replace my TP Link Archer C3200: https://www.tp-link.com/uk/home-networking/wifi-router/archer-c3200/ The TP Link is fr...