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Saturday
I placed an order for (and paid for) fibre broadband on 8th October. The line installation was booked for 29th October but shortly after I received a support ticket saying this could not be book...
yesterday
Now then,
I've just placed an order for unlimited fibre extra for my new house (moving next week) however I'm dubious as to whether the speed estimates are actually available at the new ad...
yesterday
For I long time, even before using Plusnet (started using the service last November) we have been looking for fibre that works at our household. Currently we have a Plusnet standard package which giv...
2 weeks ago
Hi,
I am seriously unimpressed and questioning the wisdom of moving to Plusnet if recent experiences of Plusnet 'customer service' are anything to go by...
I o...
Monday
Hi, Ever since Friday my phone/internet seems to have gotten steadily worse! Internet connection speed massively reduced and dropping in and out every fifteen minutes or so, only to get wors...
Labels:
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Broadband dropouts
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No phone or broadband working
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phone line
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Tech support
Friday
Hi all, got new connection up and running on October 5th and it was running at ~ 35 mb/s on wifi so I assumed it was slow because of a combination of the usual tick up in speed over time and the wifi...
Friday
Good Morning everyone
i finally took the plunge and decided to order fibre. Now being from an IT background i have my trusty linksys router setup just how i like it but i have a few questions about...
Thursday
I've just this afternoon received a new ADSL/VDSL faceplate. The jump in my "Max Rate" is shocking. Its gone up from the 5000 to 7000 Kbps range to an astonishing 9900-10,200. I live in an isolated r...
09-08-2017
9:49 PM
Hi, Having tried several different avenues to try and resolve the problem I've got, without any luck, I'm now trying this board to see if that changes. The problem I'm having, relates ...
Thursday
Hi
On 26th August I changed the account that my direct debit payment comes from. This was submitted in your online Member Centre and confirmed by email. As far as I was aware, everything has b...