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Wednesday
I upgraded from Broadband Fibre to Fibre Extra over a week ago. Customer services give me dates that come and go, but I’m still not seeing any difference in speed (37mbs as usual). Is it norma...
Sunday
Hi
I am getting download speed less than half of what it should be. Video buffering etc..How do we proceed?
Thanks
Ian Blay
Saturday
Three days ago my internet connection appeared not working. The OneHub was showing connected with blue light on. I did some troubleshooting and by changing the DNS setting on my devices f...
Friday
I have had my internet installed this morning. The main reason I switched to Plusnet was to use this line for gaming. At the moment, I have two lines, Virgin and Plusnet. No one else uses the Plusne...
yesterday
Hello I've just wasted 30 minutes of my day on hold to Plusnet to speak to someone who didn't understand what I was asking and refused to let me speak to someone else because he was reading ...
Friday
Sorry - old question but my laptop died, setting up new one and I'm missing a trick. I've read the help and previous topics but no joy
I can log in and read web mail on my tablet so I know my name ...
Sunday
Hi,
I am getting very slow download speeds of around 7.6Mbps from my fibre broadband connection.
According to the my Plusnet account details my package is set as follows:-
Your broad...
Friday
Just been given a BT Home Hub 6A so decided to try it on my fibre Plusnet network. Have followed advice on this forum by changing user name & password to no avail. Any ideas would be welcomed to ...
Sunday
Hi all. If I renew my LRS, it's going to be £209.88 for the year (from this July to the next). I'm sure it was less than that last year. Has PN increased the price? Thank you.
Saturday
Is this a record for the slowest speed broadband, been like this for several days now have done all the usual things to make sure I have all the right connections my usual speed on a good day w...