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Saturday
Hi. Yesterday I changed the contract with you for Internet access. The new contract is: Plusnet Fiber. After installing a new router and connecting the phone to wifi and computer with a ca...
20 hours ago
Just received my sim which works fine, however i cannot login online or the app, my mobile number and email are not recognised, and i have not received a password or username...???? I have contacted ...
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9 hours ago
On the 6/1/21 I spoke to Rick via the online chat about the £50 back offer. I was told I would get an email about a £50 Mastercard in 10 working days after renewing my contract Which I d...
yesterday
1 Thanks
Our router drops connection multiple times per day and has been ever since we signed up to Plusnet. Never had the problem with any other provider. I also went through the Support pages and was direct...
Thursday
@Townman Thanks so much for your reply. Very helpful.
Could I trouble you with another issue, which has blighted me for a long time, and is as follows:
I have several sub-domains on the domain my...
Friday
I realised it would be better value to add the Unlimited UK and mobile calls package than have the line only option. So I went through the process of changing my plan. I chose not to upgrade the broa...
Wednesday
Looks as If someone has asked a similar question. https://community.plus.net/t5/Home-Phone/Keeping-Land-Line-Number-Option-While-placing-Order/m-p/1758121#M32058 Can it be assumed if you pro...
Thursday
I got a Plusnet Hub 1 router 2 days ago and I have managed to connect Wirelessly with my phone ok however when I have tried to connect it to my TV (using Ethernet cable) it is telling me that the ser...
Thursday
We currently have 2 internet providers as landline broadband is so poor in this part of the country. So we have Plusnet broadband and also EE4G.
So we are just trying out the EE4G, and my Plu...
Friday
I have been a broadband customer with plusnet for two years now, no issues, but woke up this morning and all devices ask us to sign in to the wifi network. When we click, it takes us to the admin pag...
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