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13 hours ago
Hello Plusnet community,
I signed up with Plusnet as a new customer recently.
On Wednesday, Dec 4, 2019, I received notification by email from Plusnet that 'Your broadband's ready to go'; this em...
29-09-2019
7:14 PM
Couldn't really find a suitable section to post this... I am bothered by how easy it would be for burglars etc to simply disconnect or cut the wire and junction box that is exposed on the front wall ...
13 hours ago
What happened to the people who had it? Have you still got it?
yesterday
About to get fibre BB and will need to install the new Plusnet supplied router. Can I use Netgear WN1000RP extender with new Plusnet router. If so how do I get them to talk to each other as I no long...
Friday
My wife has a very basic phone and uses O2 Pay As You Go. I have the same. Her phone has a large credit balance; mine doesn’t. She has bought a new Huawei smartphone, wishes to switch to a Plusnet mo...
Thursday
Is it me or is Plusnet really hard work. Back in October my account was due for an yearly upgrade of the contract was ending. I accepted a new package at £18.99 per month including all calls. Then t...
Monday
Hello. My phone line activated this morning , and my broadband should be tomorrow , my internet has gone off today , cant check order status to see what's happening, will it activate today or tomorr...
Thursday
Hi I'm unable to get to the failed billing screen to acknowledge of a failed bill, has I'm unable to pay till tuesday the splash screen comes up and all I get is failed to load page, is there any hel...
2 weeks ago
My line speed is capable of 10.2 yet I am only getting 6 mbps, which is very poor for a fibre connection it is only a bit faster than adls. I was getting between 9 Mbps & 10 Mbps now my speed has...
Monday
My broadband was turned on today after my home mover. However my downloads are showing as 36mps on unlimited fibre extra and the router is syncing at 63. Do these speeds look right ?