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Monday
Hi, I’ve been waiting for voicemail to be activated for some time now but it hasn’t happened.
Is ther anyway that a member of staff can nudge it please?
Thanks
...
a week ago
Hi, my internet has been disconnecting each evening this week, and today we struggled to have two Zoom calls going at once, so I checked the speed - the line is down to 36mb when it has been around 6...
Thursday
I'm looking to use a spare Hub 2 as a wireless AP. Easy enough to do in the web UI, except that even though I've turned the light off, it's still flashing orange (because there's no internet connecti...
a week ago
Afternoon I’ve had a constant problem with trying to activate Call Protect on my landline… I’ve rang through to customer service and they’ve transferred my call to the technical help department b...
Thursday
As seems to be a fairly common theme on here, I am trying to find out how to claim the voucher that was supposed to be part of my deal after I signed up via a price comparison website. In my ca...
Tuesday
I'm just wondering if someone who works at Plusnet may be able to help me. My bill wasn’t taken at my usual date of the 1st of the month, and I hadn’t realised that it hasn’t come out as I’ve spen...
Sunday
@bobpullen
hi, just wondering if there are any plans to add downstream/upstream sync speeds and 'uptime' in future firmware releases?
Monday
I have added my static IP address to SPF on my domain name. However, when I view the email header that is sent it shows a different IP address and the email ends up in the spam folder.
Do I have to...
Tuesday
I'm just returning to Plusnet after 18 months away and I would appreciate any suggestions on how best to route my email.
I have my own domain on a 3rd party domain host and currently they forward a...
Tuesday
I want to calculate what the total call time duration is for each calendar month.
I know you can download .cvs files for monthly billed and unbilled calls but I don't understand what the difference...