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19-11-2022
8:18 PM
Hello.
Out of curiosity, I clicked "Offers and Upgrades" in the Member Centre website (having signed in).
I was surprised to find that my renewal price was £0.00 a month for an 18 month contrac...
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05-11-2022
11:34 AM
I tried to email customer services and received a standard reply from Lisa Hardie saying: 'we don't pick up emails...We prefer electronic 'tickets' to emails'. But plusnet withdrew their e-...
16-09-2022
6:30 PM
I would like to reiterate comments made in previous posts regarding the very poor bereavement services provided by Plusnet. My father passed away in June. With the notable exception of P...
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19-05-2022
7:47 PM
Not that it bothers me personally as I am no longer a PN customer (except for my 'email only' account, but the number of instances I see of people having to request an account is released from a 'pen...
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05-06-2022
11:37 AM
I received a customer service email with this link which doesn't work - 404 error.
https://www.plus.net/autocomp?utm_source=customer-res&utm_medium=email-triggered&utm_content=generic&u...
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27-04-2022
9:36 PM
Just noticed that the madasafish webpage is still working, despite PlusNet having stopped offering services on MAAF since 2016.
What someone hasn't ever done is update the contact numbers...
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20-03-2022
2:11 PM
Hi, can someone from Plusnet staff look into a error in my members centre, it says i'm out of contract with start date being 9th March 2018 and end being 8th September 2019, I have no clue what these...
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23-01-2022
10:24 AM
4 Thanks
Much concern in the press about the cost of living rising with the increase in prices of everything, from the 1st March of this year I expect my broadband contract will rise by 9.3%. This will be inl...
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23-11-2021
6:17 PM
4 Thanks
Hi there!
I wanted to move from good old copper broadband (PlusNet rated it as 14mbits/sec, but I was getting average 17mbits/sec)
So I upgraded to the fibre extra package at just 4 quid...
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22-01-2022
12:59 PM
I had to lie in order to sign up and declare that I've read the privacy policy, but no link was given, so I was forced to lie. Can anyone please tell me the URL of the privacy policy?
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