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11-02-2024
12:01 PM
I'm currently receiving Plusmail in iPad Mail for one of my mailboxes but I am unable to send any. I get the error message, Cannot Send Mail: The username or password for "smtp.plus.net" is inc...
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01-12-2023
8:04 AM
Long rant...
I have been a PlusNet (Free-Online) customer for many years, and have always been happy with the service I received. On the few occasions I have had to report a problem, it ha...
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08-10-2023
8:38 AM
Having mulled over upgrading to full fibre for several weeks we've come to the conclusion that staying with our Plusnet FTTC fibre & landline until our contract expires in May 2024 & then lea...
05-09-2023
6:12 PM
I thought that a transfer from John Lewis to Plusnet would be seamless since they are the same company but this is not the case and I've been left with no broadband for 2 weeks. With John Lewis br...
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08-08-2023
11:17 AM
Trying to view Broadband Firewall settings, the page briefly shows Loading..., then just blanks out that entire section, in both Edge and Firefox.
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07-08-2023
3:17 PM
I'm really annoyed.
My contract was up so I renewed it online, but had removed the call plan as we never use our house phone for outgoing calls. This made it a really good deal.
The last bill for...
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06-07-2023
8:36 AM
Anyone else noticed that the sub menus for 'Perks' 'Help' and 'Sign in' have been incorrectly modified
No sub menu on 'Perks'
'Perks' options are under 'Help'
'Help' options are under ...
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19-11-2022
8:18 PM
Hello.
Out of curiosity, I clicked "Offers and Upgrades" in the Member Centre website (having signed in).
I was surprised to find that my renewal price was £0.00 a month for an 18 month contrac...
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05-11-2022
11:34 AM
I tried to email customer services and received a standard reply from Lisa Hardie saying: 'we don't pick up emails...We prefer electronic 'tickets' to emails'. But plusnet withdrew their e-...
16-09-2022
6:30 PM
I would like to reiterate comments made in previous posts regarding the very poor bereavement services provided by Plusnet. My father passed away in June. With the notable exception of P...
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