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A WARNING TO ALL PLUSNET CUSTOMERS I had reason to call them (waited 54 minutes in the queue listening to inane "music" over and over again). When finally speaking to an advisor, I...
[CSA Removed] Thanks for the bar of chocolate FOR PLUS-net But sorry "I cannot eat it as they is a product in the chocolate bar "I cannot eat as "I have a bad reaction to...
I have been trying to resolve an issue since the 4th September and am getting nowhere. Now raised a complaint, ticket number 182614014. I will not be making any further payments to Plusnet until the...
In another post, now closed hence this new post, that I started several months ago entitled "Poor Customer Service", unsurprisingly there has been a difference of view between PN CS staff on the one ...
14-09-2018 3:31 PM
14-09-2018 3:31 PM
I am currently having problems with my FTTC speed. OR have allegedly fixed a fault. Unfortunately this not made a jot of difference (Ticket 182488965) but that is not the purpose of this post. A Pl...
One of my referrals has not been checking their default (postmaster@) email account (all emails copied elsewhere) for 6+ months so it has been archived. I requested that it be restored... ...
After several attempts at getting support from Plusnet, I'm hoping that this will help other customers to get their issues dealt with. Please note that I really don't like the methods that I've had t...
I’ve been with plusnet for a long time now,since about 2002 I think. Disappointed with how support has changed over the years but fortunately I’ve not had to contact them much and I guess that’s a bu...
I live in an area that has 2 LLU operators available but is currently ranked Market A. Consequently I pay the premium rate for my broadband. The exchange is Weston, Stafford. I know people who live...