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12-03-2025
2:52 PM
I'd really appreciate some help in sorting out my future broadband and landline. ( Like many others, I need to keep a landline due to poor mobile signal, and I'd like to do it soon for peace of ...
26-02-2025
1:14 PM
Call Protect is shown as "Currently Active" on my Call Features page, but when I try 1572 I just get a message saying "the service can not be connected". Can anyone help?
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24-01-2025
4:00 PM
I've been going around in circles on the member centre & here. I have no dial tone on my landline though the broadband seems ok. I cannot report the issue via text as I have no mobile signal at h...
05-02-2025
11:58 AM
Does plus.net actually offer VOIP? I am going around in circle on the web-site. At the moment I have a landline, and with plus.net (copper) for 20 years or so.
31-01-2025
4:30 PM
Hi
I have a Plusnet FTTC & home phone contract until March 2026.
With the PSTN switch off getting nearer ( Dec 2025 or Jan 2027 depending on who you believe ) I need to consider my o...
23-01-2025
12:12 PM
Is it possible to stop my landline phone accepting text messages without stopping other facilities on my landline phone? I do not like the robotic voice which brings the messages.
07-01-2025
6:22 PM
There used to be a way of downloading a csv file for previous months calls. There was a drop down that let you pick the month.
Now all I can find is the "latest calls" which looks like calls in the...
04-01-2025
4:47 PM
My current Fibre broadband and phone line rental contract ends in June 2025. I would in principle be happy to upgrade now to Full Fibre, but would lose the landline. I want to keep the landline numbe...
02-01-2025
7:12 AM
Hi, I’ve moved from BT to plusnet and ever since my caller display has not worked. I’ve looked on line on plusnet help and tried the suggested actions but no joy. I’ve bought new phones but still not...
02-12-2024
11:04 PM
I know that my landline will cease when I eventually move to fttp, my question is as follows.
Is plusnet continuing the service until an exchange goes fully fibre or has plusnet decided on a global...