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Tuesday
We use the 1572 Call Protect number blocker but it allows a caller to leave a message. The whole point of us using Call Protect is because we don't want calls from these numbers, nor do we want to gi...
a week ago
Okay, this may seem like a small complaint, but could someone tell me why I've been charged £2.68 for a call to Canada despite the fact that I'm on the Anytime International package that's supposed t...
14-01-2019
12:33 PM
Hi,
I've just signed my Mother up for Plusnet phone and broadband.
She's currently a Virgin customer. She'd like to keep her existing number and Virgin told her that it co...
20-12-2018
11:41 AM
My phone line is crackling, quiet line test shows it up.
I have tried to use your phone line checking app online, it keeps comong up with "Ooops, something is wrong, please phone us" I am waiting o...
3 weeks ago
Hi, I've just switched to plusnet, and I've found that voicemail is turned on for my landline. I didn't request this and also in the call features it is not activated. So can someon...
3 weeks ago
Two days ago I added a phone line to my longtime broadband with Plusnet but the caller display is not working. I see that I'm not the only one affected by this so could someone please reinstate...
3 weeks ago
Can anyone give a definitive answer on this? Am planning to give out my Plusnet landline number, but it will be frequently set to 'Divert' to my Plusnet mobile. As I read it (and even with my curre...
3 weeks ago
Hi, I have the same issue as the thread below, previously resolved by HarryB So far PlusNet have arranged for a BT engineer to visit but now I've researched this it ...
3 weeks ago
I wish to report an apparent fault on my telephone landline, being that I cannot get a dial tone and callers cannot call in. I have carried out all the normal checks, inclusive of using the Plusnet L...
a month ago
HI, I have been with PlusNet since October and all is great. I had Caller Display and all was working fine. Recently it has stopped working. I have not made any changed to my phone. I checke...