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a week ago
Hi I just did a switch to a Fibre only contract as my current one was due to end on 5th October and I don't really use the phone for much so chose the Fibre only option as it was a good deal and a lo...
05-08-2024
8:30 AM
Hello do i need an engineers visit if i'm swiitching from another full fibre supplier ie hey broadband where i was getting 900 down and up ?..regards...anis from horsham
31-07-2024
4:18 PM
My current contract ends 14 August. I have just renewed my contract but they tell me it will start 01 August. Why am I losing 2 weeks?
30-07-2024
8:46 AM
Like others ordered full fibre 25th July. Date for installation confirmed as 2nd August.
Ordered new router and paid for the postage.
I see from others that they only post this out a day or...
02-07-2024
9:42 AM
Hi! Is there a way to check when the engineer will visit the property to install the connection? When subscribing I’ve put three dates in 1st, 2nd and 3d of July (first half of the day) - but I...
20-06-2024
11:25 AM
Hello, apologies if this is in the wrong place, a bit confused by everything.
I've just (yesterday) taken up a new Fiber package, to replace the current broadband we have (which is offered...
10-06-2024
1:20 PM
1 Thanks
Hello, changed address on 13/05/24 and it's been a bit of a mess to get my service switched over, to be honest! Order was delayed, latest it could be is the end of June. It took me a few calls to ...
12-05-2024
12:26 PM
Hi I placed an order on the 21st of April had no updates called customer services there was an issue, got told that was fixed and would receive email shortly confirming go live and sending or new rou...
05-05-2024
8:47 PM
Apologies if this is in the wrong area. This is regarding my dad's property. He currently has ADSL broadband and landline both with Plusnet. I discussed different options on a previous thread. Now we...