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I am on Fibre 500 and took up the upgrade to Fibre 900. How long does it normaly take to increase the speed as its been 3 days now and im still on Fibre 500.
Thanks
24-08-2023
1:54 PM
Existing customer switching from FF+ to FF500 and having a nightmare. All contracts signed then the fun began, Switchover date was 8th Sept - existing FF+ to run until that date but i...
a week ago
Plusnet have offered me SOEGA (broadband with no phone) so what am I supposed to do about the loss of phone services as they are not supplying Digital Voice? It seems that from reading other...
a week ago
Im switching to Plusnet Full Fibre 145 tomorrow 18th September from Sky Q. I still haven’t received the Plusnet wireless router, will this matter when the engineer turns up tomorrow. Thanks.
2 weeks ago
My engineer is due in Friday, just had text to say "Hi from Plusnet. Your router has been ordered, it'll arrive within a few days" Concerned a few days could mean it's not here in time for Friday ...
- Tags:
- New Hub
3 weeks ago
Hello! I've got a bit of an issue, I recently signed up for Plusnet broadband at my new home and everything seemed to be fine, I entered my postcode, selected my address, good to go. Activatio...
2 weeks ago
I recently had fibre installed in my house by Plusnet, during which they drilled a hole in my wall facing the street. Since then black mould has steadily grown around the area it was installed. Can I...
- Tags:
- installation
- mould
13-04-2023
5:21 PM
Hello, I have the Openreach fiber in the property. I've ordered full fiber broadband at 1st April. Now I see two different state of the order. Mobile version show me that a pr...
12-07-2023
5:34 PM
I've received an email asking me to ring you to make a second installation appointment. I just want you to send me the first available one, like you did for the first appointment. I have a s...
13-08-2023
12:27 PM
I upgraded from 500Mb to 900Mb recently (an offer saving £2pm!). Just noticed that I now seem to be on a dynamic IP address, although I can see my static IP address on the user account . I have reboo...
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