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13-11-2018
9:17 AM
Having really big problems with my connection, at one point I was getting 32meg download and 10meg plus on upload now Download is barely 5meg and upload has flatlined completely. I'm now thinking of ...
18-06-2022
11:04 AM
Just to make sure I have got things straight in my mind after readings other posts!!
Plusnet is starting to offer full fibre (not quite in my area yet!)
The full fibre package does not include a ...
23-03-2022
6:49 PM
I successfully moved to Plusnet (from Sky) today, hoorah. Router is all up and running but I can see that the banding issue I've been experiencing for more than a year now hasn't changed with the ...
24-03-2022
4:05 PM
Hello all..
I had some building work done at home recently which necessitated cutting power to the house several times. As a result of this, my fibre downstream sync rate dropped from 79979Kbs to&n...
24-03-2022
11:37 AM
I've been working from home using VPN with Plusnet for years, no problem. This week I got a fixed IP address (for a different reason) - and now my VPN does not work. (L2TP/IPSec)
Our work VPN does ...
16-03-2022
1:49 PM
My normal modem/router stopped working yesterday, Asus DSL-AC68U, and I switched to the Plusnet SmartHub 2. Whilst the sync speed is better, as I expected as the modem in the Asus is well known to be...
25-02-2022
10:39 AM
We get frequent broadband disconnects - usually about 3 a day normally lasting about 5 minutes - can someone check our line please. I also note that our monthly bill is well below the expected level ...
15-03-2022
12:40 PM
Openreach are replacing old cables with new Fibre cables to all the telegraph poles, but have not replaced to house.
Since they finished , my broadband keeps disconnecting at all hours of the day ....
09-03-2022
11:35 AM
I recently switched from TalkTalk to Plusnet. A few years ago I upgraded from TalkTalk's 36Mb (I got circa 32.5Mb) service to the 66Mb service and received an improvement in speed to around 45Mb if I...
06-03-2022
11:43 AM
I've been using a Smart Hub Type A for several years now, last night, around 2:30ish am, my Home Hub forgot my username and password.
No biggie, I went in and re-input them and it connecte...