Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
1,000 results
Sorted by:
Monday
We had an issue with our phone and broadband, any time the phone rang the broadband would cut out, the engineer said he couldn't find the fault but Plusnet said it was an external issue with the broa...
Friday
After finding my Internet connection was dropping frequently all afternoon, I went down to the riser cupboard in my block of flats. There I found 2 BT Openreach engineers. They said they were on-si...
Sunday
Hi, The sync Speed on my fibre is 39999/9997 (with retx high) but I cannot achieve downloads above 21Mb/s https://www.thinkbroadband.com/speedtest/1566158254298536855 (today) https://www.t...
Monday
Okay, I know I'm someway short of the 2 week honeymoon period but, from much experience, I can tell I need Plusnet to make a few adjustments or investigate.
I just upgraded from Unlimited Fibre to ...
a week ago
Raised a speed fault ticket on Monday 12th at 9.48am and have had no response or follow up since. The last thing on the ticket is " The Question 193038883 has been released from hold and sent back to...
a week ago
Starting yesterday and getting noticeably worse this evening a problem loading web pages has developed. I noticed it as web pages stalling on loading or a long delay before a page would start to loa...
Thursday
You recently sent an engineer out who found no issues with my adsl service. When it rains, only from a nw direction, the line keeps dropping until rain stops. He advised I am all set to go to fibre a...
Friday
Hi
Is it possible to have the static IP removed from my account since my static IP is causing issues when attempting to use UberEats website with it giving me food outlets for sheffield an...
a week ago
Hi guys
I'm a fairly new customer and speeds were dire at first but after a few days they returned to what they was on my previous supplier. Brilliant I thought and asked for a static IP t...
2 weeks ago
i've never come across something like this before, i'll try to explain the experiences for each device to try and give a more complete picture of whats going on. before i start, the actual internet ...