Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
1,000 results
Sorted by:
3 hours ago
On the 6/1/21 I spoke to Rick via the online chat about the £50 back offer. I was told I would get an email about a £50 Mastercard in 10 working days after renewing my contract Which I d...
yesterday
1 Thanks
Our router drops connection multiple times per day and has been ever since we signed up to Plusnet. Never had the problem with any other provider. I also went through the Support pages and was direct...
Friday
I have been a broadband customer with plusnet for two years now, no issues, but woke up this morning and all devices ask us to sign in to the wifi network. When we click, it takes us to the admin pag...
Labels:
Wednesday
Hello,
Since yesterday I've noticed that some video streaming sites no longer play any video. Can someone from plusnet confirm that there is no blocking going on? I've tried different devices, rout...
a week ago
For the last few days my broadband connection has been significantly slower than expected. I've logged onto my account page and the minimum speed promised is 58.8mbs and the reported current speed is...
Tuesday
I'm after some advice following raising a fault with PN.
My Fibre Extra connection now never seems to get above 20Mbs, despite a strong sync speed. Often the upload speed exceeds the download. ...
Tuesday
Hi, We set up a synology nas drive in the office and followed online tutorials as to how to set it up so it can be accessed via the internet. Please note we are not IT specialists in any sen...
Tuesday
I'm thinking of getting a non Plusnet router to troubleshoot my mother's fibre broadband problem of dropped connections. The router I'm considering is the TP-Link TL-Link Archer VR400 V3 AC1200...
a week ago
We've had FTTC connectivity for a few months and everything's been fine. I have hard connection (for reasons), we have lots of other devices connected by WiFi. This week (apparently like a lot of p...
2 weeks ago
You seem to offer "Unlimited Fibre" and "Unlimited Fibre Extra" but nowhere can I find if they are FTTC or FTTP.
I need to know as I have been suffering REIN on my ADSL that this winter is worse th...