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Sunday
What happened to the people who had it? Have you still got it?
2 weeks ago
Hi, I have had no internet connection since early Saturday morning. The ONT is all green (power, PON, port1) with LOS unlit. My router is logging CHAP Authentication failed, every 15 seconds. When I ...
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3 weeks ago
Hello I have had no Internet connection since Thursday. I have rebooted the ONT and router several times and they appear to be working OK. All green lights. This may be a coincidence but a comp...
28-10-2019
4:53 AM
Hi,
Does PN have any plans in the next few months to launch a product for FTTP.
I have checked my phone number on the BT checker and my number appear to have FTTP available.
&...
08-10-2019
4:05 PM
@Gandalf
I'm on the FTTP Trial with a monthly contract and no landline.
Is it possible to "fix" my current price by signing up to a 12 or 18 month contract?
Thanks
&nb...
30-08-2019
12:09 PM
I see the trial has ended. Does that mean Plusnet are now selling FTTP for the area where I'm moving to, i.e. TR3 6SF?
When Google etc. to find a supplier BT is the only option apparently.
04-08-2019
11:11 AM
The last few days I've been experiencing intermittent performance issues. Every few page loads one will hang for several seconds (10-20) or indefinitely, then it will be fine again.
I've tried the ...
14-07-2019
9:02 AM
Hello,
I believe I am out of contract. Would it be possible to terminate the phone line but keep FTTP?
I've never had a phone plugged in so it’s a waste of money!
M...
14-10-2018
1:10 PM
Not that I'm really complaining but I see Plusnet haven't billed me or taken a direct debit from my account since early August. Not sure what's happening here but I did get an email from customer ser...
20-06-2019
2:34 PM
Hi At 2pm today, I've lost FTTP connectivity. Green PON light is off on the ONT and the LOS light is lit. Performed a power cycle on the ONT to no effect. Could a member of staff please reque...