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3 weeks ago
Hi, I'm currently on the FTTP trial, which has been brilliant. I have a BT landline which remains largely unused, and I'm thinking about porting the number to a VoIP provider. Can I just double check...
12-09-2020
10:03 AM
Could @Gandalf or another FTTP trained member of staff please look at my line as I have lost PPPOE twice today due to the RED LOS light appearing on the ONT. Red light has been on for...
18-08-2020
11:43 PM
I have explained it all in the post here: https://community.plus.net/t5/My-Account-Billing/Over-8-months-and-still-can-t-log-in-to-my-account/m-p/1758444
But he short story is that because of a bug...
18-08-2020
9:40 PM
Hi there,
Could you perform an upgrade on my line please (to 80/20).
I understand this new speed will cost me around £25 - is that correct?
I currently dont have a phone line and that sho...
18-08-2020
8:45 PM
Just wondering if PlusNet supports IPv6 in general or if it is included as part of the FTTP trial?
07-07-2020
1:28 PM
Increased use of video calling because of this Covid malarky has highlighted just how bad my FTTP connection has become - or so it seems.
I assumed that I was on some sort of speed tarriff and was ...
29-05-2020
3:03 PM
I have been on the Plusnet FTTP trial for a couple of years and have been very happy since the installation was finally completed. (The actual installation process was a complete shambles due, ...
19-05-2020
1:12 PM
Apologies if this has been asked before.
FTTP just installed in our village. FTTC has been very unreliable. Does PN offer FTTP or do I need to go elsewhere?
Thanks
24-03-2020
9:08 PM
Evening all I’m experiencing random (what appear to be) disconnects from the internet. Speed tests and pings come back fine (both Wi-Fi and wired) however it takes AGES for a website to respond. L...
18-03-2020
8:41 AM
I am on the trial and out of contract soon ( Unlimited Fibre (Without Phone)) - I think 11th April but can't find anything to confirm this. I am currently paying £15.49, which includes a £5 dis...