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  • in accepted fixes
  • fixed
  • in Everything else
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CCGI Webspace: No access to Wordpress Admin Screen...

by Rob15 in Everything else
‎18-12-2020 4:44 PM
‎18-12-2020 4:44 PM
I've been hanging on to my allocated CCGI webspace for years with a view to one day creating my first website or blog, initially just to see whether I can, despite having very little Web-related tech...
Show results in replies (1)
  • I went ahead and updated to PHP 7.4. To my surprise and delight, I was still able to access everyth...

Freenetname domain

by GeekyPaul_N7 in Everything else
2 weeks ago
2 weeks ago
Hello, My Freenetname/Madasafish domain is due to expire very soon but I can't find any information anywhere on the website on getting it renewed. Therefore, some assistance would be appreciated i...
Show results in replies (1)
  • @GeekyPaul_N7  Thank you for the PM : ) I have escalated with a request for renewal - it m...

Reverse DNS on my Dynamic IP shows my Plusnet user...

by bill888 in Everything else
‎16-12-2020 7:30 PM
‎16-12-2020 7:30 PM
Hi, I noticed recently when I perform a reverse DNS lookup of my Dynamic IP address, it returns my plusnet username which I understand should not normally be possible with a Dynamic IP from Plusnet. ...
Show results in replies (1)
  • Thanks for your post @bill888  I'm sorry for the confusion. From what I can see you ha...

Reverse DNS name on my static IP

by rhc in Everything else
‎15-12-2020 4:44 PM
‎15-12-2020 4:44 PM
Hello, I have recently obtained a static IP. However, it reverse resolves to myusername.PLUS.COM, which is not ideal for privacy while browsing. I see that others have had success in getting the rev...
  • Tags:
  • rdns
  • static ip
Show results in replies (1)
  • Thanks for your post @rhc  I've raised this to our NetOps team to review and I'll let ...

Change reverse DNS

by dpawa1 in Everything else
‎01-12-2020 6:26 PM
‎01-12-2020 6:26 PM
Hi, I have raised request #208735464 for your technical support team asking to please update the rDNS on my static ip to "my static IP".plus.com One of your engineers has replied that they cannot h...
Show results in replies (1)
  • Thanks for your post @dpawa1 This has been passed to the right team and I'll update you once thi...

phpMyAdmin access denied

by gandb1 in Everything else
‎30-11-2020 1:49 PM
‎30-11-2020 1:49 PM
When trying to access mySql database via My SQL Manager at hosting.plus.net/portal, I'm getting mysqli_real_connect(): (HY000/1045): Access denied for user 'ccgiXXXXXXXXXX'@'91.136.11.86' (us...
Show results in replies (1)
  • Oh - the password in /private/phpmyadmin/config.inc.php was wrong. Now working fine

Can't FTP to ccgi web space; hosting.plus.net has ...

by Kiwi2 in Everything else
‎22-10-2020 8:41 PM
‎22-10-2020 8:41 PM
Something's changed in few weeks since I last accessed my web space: * hosting.plus.net gives a different page, with different tools:     - phpMyAdmin isn't there. PHP Manager is, but t...
  • Tags:
  • ccgi
  • ftp
  • hosting
  • MySQL
Show results in replies (1)
  • I think I can see what's happening but I'm not sure why it's only just started presenting problems ...

ccgi login

by Kasumi in Everything else
‎07-11-2020 5:47 PM
‎07-11-2020 5:47 PM
Last night  I tried to log in to my ccgi web space (which I had not used for a long time) from https://hosting.plus.net/portal/ but it does not seem to let me in. I thought the username suppos...
Show results in replies (1)
  • This has been sorted as  I managed to remember the password (which was not my account passowrd...

Static IP and reverse DNS

by mdark in Everything else
‎03-11-2020 11:39 AM
‎03-11-2020 11:39 AM
I logged a ticket/question with your support team over the phone on 29/10 to request a static IP. Initially I was told they weren't available, then that there would be a recurring charge of £5 / mont...
Show results in replies (1)
  • It is a one-off charge (assuming a residential account), and typically it can be purchased via the ...

Nominet notice of Domain Expiry

by Sylphlord in Everything else
‎02-11-2020 4:45 PM
‎02-11-2020 4:45 PM
Hi,   Just received a notice from Nominet that my domain that I set up as part of the Madasafish service has expired. This occurred last year, and I have sent a PM to Mads (staf...
Show results in replies (1)
  • @Sylphlord wrote: Thank you, I've sent you, @Penny , a PM with the details. ...
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