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a week ago
Help please! Been almost 24-hours and I've lost broadband. My phone line is working with clear reception, so th is is just a broadband connection issue . I've checked all the leads, used a d...
2 weeks ago
My broadband should be activated today, so I checked on the order tracker, where it says you're trying to take a payment of £10.99. I've already paid the first month upfront, so why am I being asked ...
2 weeks ago
Literally just had plusnet installed. Guy said will be ready by midnight. Since he left red light came on for internet. Is this normal or do i need to reboot it? Many thanks
3 weeks ago
Why does activation take so long? I don't need any work done to my lines. I don't get why it would take 2 weeks.
4 weeks ago
Over the past few weeks my broadband has been disconnecting a lot. It started with a few per day but is now up to around a dozen per hour, sometimes even more. It's been getting worse every day and h...
a month ago
Hi,
I'm wondering if my profile is stuck again, had a few disconnects and although my router reports the achievable speed as what I'd expect a disconnect/reconnect results in the same speed every t...
12-07-2019
1:18 PM
Hi, I was previously in contact regarding being unable to play World of Warcraft without horrific ping drops. I do still have this problem and as such have given up even trying to play, the only way ...
14-07-2019
3:06 PM
I've now been with PlusNet for nearly six months and, apart from some minor teething troubles at first, have been very satisfied. However, for the last few days I've had to reset my router to g...
20-07-2019
11:13 AM
Been with plusnet a couple of weeks now, I bough a BT homehub 6 to improve wifi coverage. At least once a day the router reboots itself, in the system logs I see :WDG Laststatus:: # Current boot...
17-07-2019
11:25 AM
Since joining Plusnet my downstream speed has been as good as with previous suppliers but the upstream speed is lower. I believe this is caused by the high noise margin figures that the router shows...