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Thursday
Hi I'm unable to get to the failed billing screen to acknowledge of a failed bill, has I'm unable to pay till tuesday the splash screen comes up and all I get is failed to load page, is there any hel...
Tuesday
Hi Can a member of Plusnet staff please check my bill. On the my latest bill dated 3/11/2019 I have been charged £1.90 for line rental but I paid for linesave on 9/112019 it should renew 2/12/2019....
a week ago
Today I had an email -
"We're getting in touch to let you know that the issue which meant we weren't able to bill you has been resolved. This means your account is now back to full working order, ...
Monday
I just had notification of this month's bill and I've been trying to interpret it but failed. I don't understand "other items - 19p" or why it shows call charges of £1.44 for 2 calls (both just a few...
Tuesday
I recently upgraded to Fibre and have now been billed for line rental despite having an existing Line Rental Saver (that I last renewed in September). Also unexpected is a double bill - being bill...
Monday
Does anyone know where I can find my contract end date?
Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.
05-11-2019
4:24 PM
Just checked my online account and it looks like it might be parked, could a Mod. Please check.
Thanks,
Del.
2 weeks ago
This may be the wrong board - if so can a mod move it, please?
I have just had a conversation with my sister who tells me that when she enquired about referring her son, that the referrals scheme n...
a week ago
Hi
I spoke with customer support yesterday about the .50p increased charge on my bill. She tested my line and found no fault. There is no one in my house who would feel compelled to phone the speak...
25-10-2019
4:37 PM
Dear PlusNet
I received an e-mail yesterday for Failure Payment for this month I apologies for this and I will be fixing this issue with full payment via Call on Monday or Tuesday hope that is ok