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an hour ago
Hi, Is there a cancellation fee if I moved to BT FTTP? If so would you be able to advise how much it would be? Thanks
yesterday
I have recently signed up to FTTP broadband from BT as this is a service that is currently not offered by Plusnet. I was assured by the person on the phone that as I was upgrading from FTTC to FTTP w...
yesterday
Hello,
I have just received notification of my bill to 23/02/22. It is for £41.90, whereas every month previously it has been
£31.99.
Looking at the detail this is because discounts for fibre e...
19-09-2021
1:13 PM
Dear Sir / Madam,
My phone plan account has "Credit remaining £55.00". I do not want to use the land line anymore because I have not used it from Day 1. Could I cancel it? and can the rema...
2 weeks ago
hi Plusnet Community (Billing),
I left Plusnet as a broadband customer 26.11.21 (on very good terms, simply didn't require the connection any more after a house move) but retained my email...
Saturday
Getting this email of constantly contradicting information is just SO confusing! I'm sure if you have a degree in financial costing and legal ease speak, you can probably make sense of it some how. ...
Wednesday
I've received the email link to renew my contract (due to expire in February), but when I try to renew I'm told 'An error has occured...You have an order that is currently being processed' I don't h...
Tuesday
Hi
After 20 years with Plusnet I moved to Zen Internet a couple of years ago. Their service has been reliable but it is not cheap and the price is going up. I am interested in some of the offers fr...
a week ago
Hi,
I switched ISP on 3rd December and was ensured that the new ISP would inform you of my change and the cancellation would occur automatically.
Paid my final bill on 7th Decem...
2 weeks ago
Hi,
Has anyone had any open question for over 10 months?
I've requested a 'Move Home' in March 2021, and rather than keeping my existing contract, the salesperson had given me the chance to...