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Sunday
Hi,
After a patchy experience with Plusnet I am thinking of switching provider. I am currently paying £29.13 for about 50 Mbps and 3 are offering 150 Mbps for £11.99 for 6 months and then only £22....
a week ago
I rang 0330 1239 123 on Sunday to change the details for my DD. I was told that because it was between the bill being issued and money being taken it might cause a problem, although looking...
2 weeks ago
It's contract renewal time and I'd really like to stay with Plusnet... but after 18 months it seems I still have a phone order going through, and I can't do anything until that's put right.
&...
3 weeks ago
Could someone check my account please? I requested a change to our phone package at least a year ago now (believe it was just something like adding an additional feature to the existing one) and ever...
18-03-2024
10:33 AM
I'm confused.
My previous 18 month PN contract was due to end on 13 March. On 11 March I received a notice from PN for an out of contract bill of £45.85 to be taken "on or after 18 March".
I appl...
4 weeks ago
I have already wasted days of my notice time, after being refused what I was offered and then staff being away (not their fault) and not receiving a useful promised response, yesterday. (Well I did g...
04-03-2024
12:01 PM
So, my contract with Plusnet is not due to end until near the end of this month yet they have just sent me an email which prompted me to log into my online account to see they have charged and taken ...
21-02-2024
9:28 AM
I am still in contract (one more month, I believe) and my latest bill does not have the usual discount applied to it as previous bills. Could this be looked into please as I don't understand why t...
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a month ago
Once plus.net goes down the route of cutting off landlines, as like everyone else is doing and going full fibre, does this mean that you can break your contract and move to a providor that will offer...
04-03-2024
4:48 PM
Hi can you confirm that Norton Security is not set to auto renew after the two years free?