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Sudden DNS issue with work VPN

by pw23 in My Router
‎26-09-2025 12:51 PM
‎26-09-2025 12:51 PM
Hey all,   This week I have experienced a maddening DNS host unresolvable error when attempting to access certain internal corporate sites that I need for work. I am using the corp VPN w...
Show results in replies (9)
  • @pw23  I am using the corp VPN which has worked (mostly) for two years on this network s...
  • So when I am connected to the VPN, it wants to resolve certain addresses using certain private D...
  • Did a Google search for DNS issues with this VP and found this... Zscaler DNS issues with a VPN&n...
  • I don't believe I have a static IP The VPN is Zscaler The IPs it wants to use are 100.64.0.x...
  • ...aptops are basically cut off if the VPN isn't working, there doesn't seem to be a fall back to un-VPN i...
  • There have indeed been incidents in the past with VPN issues. The last time I saw one here it was s...
  • Assumption - you are working from a remote location (assumption based on you using a VPN). Is t...
  • ...Plusnet's DNS servers will only honour requests from Plusnet/BT IP ranges. If your work VPN i...
  • That's right, I just learned this on a call this morning. However, my issue has been solved. I ...

Work VPN occasionally dropping

by stef12 in Broadband
‎15-07-2025 11:44 PM
‎15-07-2025 11:44 PM
Hi, When working from home, my connection will often drop. When I click on the Wi-Fi, my VPN will say “connecting” as if that’s what’s dropped. Occasionally my internet connection will follow....
Show results in replies (9)
  • Typically a device running. VPN will not be able to access LAN services.  Such is part of a h...
  • It's a pity you didn't find time to upload the event log. You would need to VPN closed to be able b...
  • @stef12  Which VPN client are you using? I know plusnet support suggest no fault some of y...
  • When you first switch it on does the VPN automatically start, if not can it be used as normal ? N...
  • Something I often recommend when there are VPN problems is to reduce the MTU that your computer u...
  • They did, yes. Now they’ve switched to Always Open VPN, I can’t disconnect it so I wouldn’t be a...
  • Looks like the software is Microsoft’s “Always On VPN” connection for remote users’ computers. Q...
  • Hi, It's an Always On VPN on my work computer. I can't seem to find an ethernet cable at home t...
  • To wrap up this detour, I also confirmed what I had suspected: plugging an ethernet cable into the ...

Tailscale PVT VPN will not work on the plusnet net...

by timsansom in Everything else
3 weeks ago
3 weeks ago
hi there something very strange is happening on my tailscale VPN i have had this working for a long time flawlessly, but a few days ago i moved my old laptop that is currently my server for my self h...
Labels:
  • vpn
Show results in replies (4)
  • You are now the de-facto "Tailscale PVT VPN" expert in this area.
  • ...s lb.fra.tailscale.com [192.200.0.105] Fixed IP 212.159.n.n No VPN.
  • ...ontainers port 53 or pihole dns filtering 80 & 443 for the other contaners web UI's and wireguard VPN...
  • Right i told you i would fix this and i did one determined [-Censored-]! me lol here is the FIX i h...

VPN problem

by longshanks67 in My Router
‎07-08-2022 8:22 AM
‎07-08-2022 8:22 AM
I have been using  VPN for a couple of years with no problem but in this last week following an intervention by a Plusnet Tech adjustment to my modem my VPN will not connect. Plusnet then r...
Show results in replies (9)
  • ...lthough they both see The SSID they won’t latch onto it. That's nothing to do with the VPn though. Y...
  • @longshanks67  Can you please confirm the following? You are attempting to use a VPN C...
  • Hi baldrick. thanks again,  My annoyance is that now I do not have my VPN not my fault P...
  • ...he setup on my second router which I use for my VPN. I have it connected to a laptop Lan to the Wan p...
  • ...p my self,  bought an Asus router which has been configured for dd-wrt which is used for my VPN a...
  • ...lusnet than at the end of the day I had to conclude that Plusnet must be blocking my VPN there was no o...
  • ...een using a VPN through this second router which is dd-wrt enabled.
  • ...ny possibility of VPN working  
  • ...mp; VPN client configuration details of the Asus ( redact any username/passwords if there are any ) t...

Block VPN on Plusnet Two Router

by mattsmith30 in My Router
‎09-12-2024 2:34 PM
‎09-12-2024 2:34 PM
Hi All I would like my Plusnet Hub Two to block all VPN traffic. End result being, if someone in my household downloads a VPN app on their phone, eg Proton VPN to by-pass DNS filtering then it b...
  • Tags:
  • block
  • firewall
  • vpn
Show results in replies (5)
  • ...an be bypassed by activating a VPN. I would like to block VPN. Any alternatives please let me k...
  • ...ypassed by activating a VPN. I would like to block VPN. Any alternatives please let me know
  • ...an be bypassed by activating a VPN. I would like to block VPN. Any alternatives please let me k...
  • ...evice (PC, tablet, phone) to use an alternative DNS service (you don't even need a VPN to do this). B...
  • ...irewall. There are quite a number of ports used across various VPNs. That would stop access via the P...

Plusnet: Stop blocking my incoming VPN connection.

by 7up in My Router
‎03-01-2025 6:24 PM
‎03-01-2025 6:24 PM
I've been using a VPN connection from my phone to PC quite successfully for many years and it's always been reliable. The last few weeks has been atrocious. I've had to: restart the Routing a...
Show results in replies (9)
  • ...icked up it's VPN IP addresses (probably based on the Mac address) and has decided that using the m...
  • In fairness RDP  over VPN isn’t your average user’s setup……
  • ...OTHING. No RDP, no VPN. Heck I don't think VNC will work either.
  • ...locked before, always connected via VPN and then used RDP to get into my computer. Now i can't even u...
  • No, that doesn't have support for older VPN protocols. I'm using my trusty old Android 5 d...
  • ...elied on Windows as a VPN endpoint, nor bridged network adapters), this does seem to be a very niche s...
  • ...Does factory reset.. nothing. He puts me on hold.. it starts working.. both RDP and VPN using L...
  • Well until the recent woes I've never needed to think of another VPN. I've never had issues u...
  • ...nd it's not anybody else local..  Care to explain? Is the VPN running on port 4500? I...

VPN not working

by Polo78 in Everything else
‎23-07-2018 5:49 PM
‎23-07-2018 5:49 PM
Hi can anyone help me, I used to be able to connect my work laptop to its VPN (using L2TP connection) from home (using PlusNet Hub). Recently this stopped working and the "support team" just say t...
Show results in replies (9)
  • Hi @Polo78,   I'm sorry to hear that you are unable to connect to your VPN at the m...
  • Hi and welcome to the forums, There have  been some issues with certain VPN clients and s...
  • Update on my post 2 weeks ago - VPN now working. IT Dept at work needed to modify my 'profile' to a...
  • I'm a new customer to PlusNet and tried to work from home this morning using VPN.  I get c...
  • I have the similar issue in accessing my vpn provider site, should i have to change the services?
  • I have just spoken with work IT. Set up mobile hotspot on phone and tested VPN connection. U...
  • No, just a small surveying business, we use the standard windows vpn client (L2TP). Thanks for y...
  • ...o a comapny VPN and as a new home worker this is causing much embarrassment. - BTW The company u...
  • Hi @laurak, thanks for getting in touch and I'm sorry to hear you're also having VPN difficulties....

VPN Routers compatible with Plusnet Fullfibre

by Waynewhistle in My Router
‎12-01-2025 8:27 PM
‎12-01-2025 8:27 PM
Please reply if you are running a 3rd party router that supports OpenVPN as a client and works on the Plusnet FullFibre network? I’m looking to purchase & install asap (Not interested in w...
  • Tags:
  • vpn
Labels:
  • 3rd Party Router
  • OpenVPN Client
Show results in replies (3)
  • ...ertified VPN service. Not something cobbled together or hacked etc!
  • ...apabilities. Plus, I need a dedicated VPN solution. I would not be a failure point, it would be a...
  • ...ite to site VPNs.

Avast VPN

by busylizzie in Email
‎15-07-2022 12:37 PM
‎15-07-2022 12:37 PM
  I enabled the Avast free VPN this morning. Everything seemed to be okay then I realised I couldn't send email using the Pegasus POP client. Receving email was fine. I disabled the VPN and t...
Show results in replies (3)
  • Thank you both. Changed the settings, enabled the VPN and everything appears to work. And quick r...
  • @busylizzie  @jab1 has it spot on there, with the VPN active you will be sending from a non P...
  • @busylizzie I haven't checked that error code, but I suspect that as the VPN will be presenting a n...

Setting up a vpn

by macker202 in My Router
‎19-06-2019 12:14 AM
‎19-06-2019 12:14 AM
...ia Windows explorer not a Web client/3rd party client due to software needing to find files). This has led me to the idea that I could set up a home vpn. I also don't wish to subscribe to a vpn service a...
  • Tags:
  • nas
  • network
  • Router
  • vpn
  • VPN Windows 10
  • windows 10
Labels:
  • NAS
  • network
  • router
  • vpn
  • VPN Windows 10
  • windows 10
Show results in replies (8)
  • ...ade my Draytek. It'll out perform the standard offering in many ways and also has VPN server f...
  • ...erver)  and many other PC that I would like  to offer remote connects via VPN.  We h...
  • Mark, Thank you for your comments and advice. I looks like a accessing the  VPN via rDNS i...
  • ...areful with allowing VPN access. You need to be certain who is connecting. https://www.draytek.co.uk...
  • @JohnP2  At the very least you can keep an eye on the VPN graph. If you create an a...
  • @macker202 A couple of follow ups. 1) I use a Draytek 2860 with Plusnet. It provides the VPN...
  • ...orthwhile investment. If you wanted to browse your NAS from remote, you can do this WITHOUT a VPN by p...
  • @JohnP2,   I can't offer you any advice on setting up a VPN (I'll leave that to the h...
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