Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
1,000 results
Sorted by:
01-02-2024
5:59 PM
Hi,
My current contract ends 29th Feb. My latest bill through today for 1st Feb - 29th Feb has charged the out of contract price.
I was expecting this on the next bill (although my plan is to re-...
02-02-2024
1:07 PM
Please could someone from Plusnet take a look at my account and clear the below error? Possibly something to do with a Call Feature change request. Currently my account is pretty much locked down.
...
01-02-2024
3:25 PM
I have just received an email informing me that my monthly price will go up by £2.17 due to the disgraceful formula of CPI+3.9%. CPI is 4% so the increase should be 7.9%. My new contract is £24.99 a ...
21-01-2024
10:44 AM
I am hoping that Adam or one of the team can help me as I am having difficulty with using the phone due to hearing problems at the moment.
My contract terminated on January 19th and new one started...
21-01-2024
12:12 PM
Hi - I was assured on the phone yesterday that my new contract would start from the end of the old one, however I do not believe this to be the case, given the other threads on this forum, and the em...
23-01-2024
3:53 AM
Hi,
Just noticed 5 calls to 123 on my upcoming bill. I 100% haven't used the speaking clock!
04/01/2024 14:37:29 123 0:00:21 £0.50 05/01/2024 10:49:48 123 &nb...
22-01-2024
1:38 PM
...enerated on the 11/02/24.
Thanks you,
Damian Robson.
Moderator's note: Personal information removed from a public forum (to an area that staff can see).
13-01-2024
9:59 AM
I reported a NDT fault on 4 December. The fauilt was finally closed on 12 December which is 32 days ago. I have received no notiifcation that compensation will be paid so is the wording "We've ...
17-01-2024
7:37 PM
I keep getting a message saying “An error has occurred, You cannot make any changes to your account while there is a phone order in progress”. It says this should be completed the next working day bu...