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11-01-2017
3:10 PM
5 Thanks
We’re aware a small number of customers who received Plusnet Mobile SIMS within the last week have been affected by a configuration issue, which means they can’t access data services. Our supplier’s ...
16-09-2016
5:01 PM
We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this be...
21-07-2016
2:17 PM
1 Thanks
We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this be...
24-05-2016
11:25 AM
2 Thanks
We're currently aware that some customers are experiencing problems when using our webmail service at webmail.plus.net.
This issue is causing slowdowns when accessing the site or using the webmail ...
21-07-2016
9:44 AM
Broadband issues - NEW Sorry if you're unable to access some websites this morning, we're investigating the cause and will post an update shortly. Kind Regards, Customer Support
14-07-2016
4:51 PM
2 Thanks
We're currently aware of an issue affecting some customers causing them to be unable to use some online services and some gaming services. Our engineers are currently investigating and we'll pr...
20-07-2016
10:12 AM
3 Thanks
This is an update to the earlier post regarding customers experiencing problems when attempting to browse to websites or access online services.
Although the symptoms are similar to the problems re...
19-07-2016
2:07 PM
Broadband usage not showing (93426) - NEW
We're currently aware of an issue resulting in some customers showing 0 for their broadband usage since yesterday, 18th July continuing in to today...
04-05-2016
1:44 PM
5 Thanks
We are aware that some customers are currently experiencing connectivity problems.
Our engineers are investigating, and we will provide an update shortly.
We apologise for any i...
11-05-2016
6:24 PM
We are aware that our web chat service is currently down on our website. Our engineers are working to resolve the issue as a top priority, and we hope for a fix soon. For the time being, we are still...