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12-05-2024
12:26 PM
Hi I placed an order on the 21st of April had no updates called customer services there was an issue, got told that was fixed and would receive email shortly confirming go live and sending or new rou...
05-05-2024
8:47 PM
Apologies if this is in the wrong area. This is regarding my dad's property. He currently has ADSL broadband and landline both with Plusnet. I discussed different options on a previous thread. Now we...
20-04-2024
6:50 PM
Hi So the post office have failed to deliver my hub and I have an engineer coming on Monday for a new FTTP install. I don't intend to use the Plusnet hub as I already have a couple of Asus AX route...
08-04-2024
11:34 PM
I don't know if i am asking in the correct place but, recently the person in my house that was covering the internet moved out but wont do an early cancellation, and we want to get our own i...
02-04-2024
9:50 PM
I upgraded from Plusnet Broadband + Home Phone over copper wire from a telegraph pole to a Full Fibre connection straight into my property. The Openreach install went fine. I have been monitoring my ...
02-04-2024
5:21 PM
Currently on Plusnet FTTC 40/10 with phone, as we don’t use the landline phone we upgraded to Fibre without phone which is due to start on on 5th April. After the sign up I received SMSs from Plusnet...
02-04-2024
4:49 PM
Hi,
Upgraded online yesterday (April 1st) and had confirmation the upgrade would take place today (2nd April). Nothing yet? Am I supposed to do something like reboot the router?
29-03-2024
9:46 AM
Hi, We currently have fibre broadband with a Hub One router. We're in the process of a full fibre order which has been delayed due to Openreach needing to do some work first. My question is, ...
16-03-2024
7:33 AM
I had an engineer appointment arranged for Monday 18th March. I received a text message on Thursday asking if there is any work going on that may affect them coming. I need to rearrange. Thought be...
12-03-2024
10:05 AM
Hi all,
Just wondering if anyone knows how to access previous webchat transcripts if its possible?
Renewed my BB service last month and was sure we'd agreed a lower price than I ended up on...
- Tags:
- transcript
- webchat
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